Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
...Read More

 

Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
...Read More

 

If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

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SayItSmart Error - Digit

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SayItSmart Error - Digit
digit element error sayitsmart
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3/19/10 10:22 AM
I am getting a strange issue in CPV , I'm getting some digit input (telephone number)from caller, but instade of all digits i found some alphanumeric characters in the result, that cause an say it smart error in application while playing that number as digits.
 
here is the log for the same
 
10.132.71.120.1268855674553.25938.Prod_FE_InitialApp,03/17/2010 14:55:27, SERVER ERROR: An element encountered an exception of type com.audium.server.xml.ElementConfigException with the message: SayItSmart Error - Digit: This type does not support non-numerical values. The value entered was "6D5".
 
not sure its a telephony issue or CVP issue..
can somebody help me in this..
 
Thanks
 
Amit I
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