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CVP Courtesy Callback error in probing the CCB parameter

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CVP Courtesy Callback error in probing the CCB parameter
Answer
1/24/12 8:26 PM
We are trying to implement Courtesy Callback feature with CVP 8.5.
We have followed the all steps as per the instruction guide.
But received error while probing the CCB parameter in Validate_01 element and takes the error exit.

CallbackEntry,01/24/2012 21:17:38.623,Validate_01,enter,                                                 
CallbackEntry,01/24/2012 21:17:38.623,Validate_01,custom,Callback_Validate,ELEMENT_ENTRY                 
CallbackEntry,01/24/2012 21:17:38.639,Validate_01,custom,Callback_Validate,ELEMENT_ENTRY                 
CallbackEntry,01/24/2012 21:17:38.639,Validate_01,element,warning,addXmlBody - Error returned from probe 
CallbackEntry,01/24/2012 21:17:38.639,Validate_01,exit,error                                             
                                                                                                                                          
                                                                                                                                                                                                                                   
Any advice greatly appreciated.
-Pradeep.
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RE: CVP Courtesy Callback error in probing the CCB parameter
Answer
12/27/12 6:07 AM as a reply to pradeep gunawardana.
Hi Pradeep.
 
Are you dialing through the gateway or internally? I receive that error exactly when I have dialed internally and don't have survivability on the call. 
 
Let me know if that is true or not... 
Thanks,
Cindy
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RE: CVP Courtesy Callback error in probing the CCB parameter
Answer
1/25/13 3:54 AM as a reply to pradeep gunawardana.
Make sure you are invoking Survivability.tcl on the ingress voice gateway PSTN or VoIP call leg(dial-peer). The VoIP call leg to CVP (CVP or CUSP sip dial-peer) must have "signal forward unconditional" .
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RE: CVP Courtesy Callback error in probing the CCB parameter
Answer
2/26/13 12:23 PM as a reply to pradeep gunawardana.
pradeep gunawardana:
We are trying to implement Courtesy Callback feature with CVP 8.5.
We have followed the all steps as per the instruction guide.
But received error while probing the CCB parameter in Validate_01 element and takes the error exit.

CallbackEntry,01/24/2012 21:17:38.623,Validate_01,enter,                                                 
CallbackEntry,01/24/2012 21:17:38.623,Validate_01,custom,Callback_Validate,ELEMENT_ENTRY                 
CallbackEntry,01/24/2012 21:17:38.639,Validate_01,custom,Callback_Validate,ELEMENT_ENTRY                 
CallbackEntry,01/24/2012 21:17:38.639,Validate_01,element,warning,addXmlBody - Error returned from probe 
CallbackEntry,01/24/2012 21:17:38.639,Validate_01,exit,error                                             
                                                                                                                                          
                                                                                                                                                                                                                                   
Any advice greatly appreciated.
-Pradeep.

 
Hi Pradeep
There probably is something wrong with the survivability service. You can check your params for ccb.
Regards
Birendra Hansda
 
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RE: CVP Courtesy Callback error in probing the CCB parameter
Answer
2/26/13 1:56 PM as a reply to Birendra Hansda.
2 things, first make sure this call is ingressing via an Ingress GW and not internal like from UCM. Second, make sure you are applying Survivability.tcl to that inbound dial peer. 
 
 
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