Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
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Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
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If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
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RE: New Message from Rajesh CK in Customer Voice Portal (CVP) - Training Fo

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Unfortunately, you cannot recreate all of the project from deployed files. However from the deployed code, you can understand the callflow easily and redevelop it in studio. Look at callflow.xml (under application) and also look at all files under configuration and misc. Also if you have java files and you do not have sources code for these too, you can probably do a decompile to get the java files.
Your effort will depend on how complex or simple the flow is. I am in process of writing a program which can recreate the flow in a manner that is understandable, however it is not complete.
Hemal
________________________________
From: Cisco Developer Community Forums [cdicuser@developer.cisco.com]
Sent: Sunday, February 05, 2012 2:21 AM
To: cdicuser@developer.cisco.com
Subject: New Message from Rajesh CK in Customer Voice Portal (CVP) - Training Forum: CallStudio Decompile

Rajesh CK has created a new message in the forum "Training Forum":

--------------------------------------------------------------
Hello Group

Another noob question, we have some vxml application running on a cvp 8.5 server, its been created and deployed almost an year ago. Now the BU wants to do some modifications on the flow & prompts, unfortunatly, we dont have the source/project file for the deployed applications

my question is, is there any way to de-compile or bring back those deployed application to my call studio ? or recreate the project files from deployed files ? so that i can do necessory changes and redeploy

please help me to handle the situation, thanks in advance for your helps
cheers / raj
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