Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
...Read More

 

Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
...Read More

 

If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

Showing 6 results.
Items per Page 50
of 1
First Previous Next Last

CVP Forum

« Back to Training Forum

Clear DTMF digits buffer / type ahead

Combination View Flat View Tree View
Threads [ Previous | Next ]
Clear DTMF digits buffer / type ahead
cvp dtmf
Answer
8/27/12 10:54 PM
I remember talking about this in class briefly, but I can't see to find it in my notes, or searching these forums.
 
Is there a way to empty out the DTMF buffer in CVP, other than using a form/menu with a 0s no input timeout, a 1 max no input/invalid input, and a empty or 1 sec audio file?
I think I remember there being a vxml parameter that you can use to tell an audio element to ignore or flush the dtmf buffer, but I'm not sure.
Flag

Re: New Message from Asher Schweigart in Customer Voice Portal (CVP) - Trai
Answer
8/28/12 1:19 AM as a reply to Asher Schweigart.
Hi Asher,

Cisco isn't quite clear on how to flush the dtmf buffer. The most they
say on it, is in the IOS VXML Programming manual.
You can look here (and then look thru that entire ref manual):
http://www.cisco.com/en/US/docs/ios/voice/vxml/developer/guide/refgde1.html#wp1049201

As far as I can tell, there's no property that flushes the buffer. I use
a Digits element with BargeIn DISABLED and speak silence_.1_sec.wav and
set NoInput timeout to 10ms, MaxNoinputs to 1, MaxNomatches to 1,
MinDigits to 1, MaxDigits to 1. Then connect all the 3 exit states to
the next element in your callflow.

Thanks, Janine


On 8/27/2012 5:54 PM, Cisco Developer Community Forums wrote:
> Asher Schweigart has created a new message in the forum "Training Forum":
>
> --------------------------------------------------------------
> I remember talking about this in class briefly, but I can't see to
> find it in my notes, or searching these forums.
> Â
> Is there a way to empty out the DTMF buffer in CVP, other than using a
> form/menu with a 0s no input timeout, a 1 max no input/invalid input,
> and a empty or 1 sec audio file?
> I think I remember there being a vxml parameter that you can use to
> tell an audio element to ignore or flush the dtmf buffer, but I'm not
> sure.
> --
> To respond to this post, please click the following link:
>
> <http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/6357825>
>
> or simply reply to this email.

--
Janine Graves
Flag