Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
...Read More

 

Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
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If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

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Form Element - How to restrict digit length?

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Form Element - How to restrict digit length?
Answer
11/21/12 11:11 AM
Hi all,
I'm trying to use a form element and collect 8 or 9 digits.  I have tried entering builtin:dtmf/digits?minlength=8 and  builtin:dtmf/digits?minlength=9 on separate DTMF Grammer lines but with no success.  Am I doing this right?
I'm using CVP 8.5(1) comprehensive
Thanks 
 
Keith 
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RE: Form Element - How to restrict digit length?
Answer
12/26/12 10:00 PM as a reply to Keith Adams.
Keith,
What you would need to do is invoke the collect digits and set min digits to 8 and max digits to 9.


Keith Adams:
Hi all,<br />I&#039;m trying to use a form element and collect 8 or 9 digits.  I have tried entering <span style="color: #525252">builtin:dtmf/digits?minlength=8 and </span> <span style="color: #525252">builtin:dtmf/digits?minlength=9 on separate DTMF Grammer lines but with no success.  Am I doing this right?</span><br /><span style="color: #525252">I&#039;m using CVP 8.5(1) comprehensive</span><br />Thanks <br /> <br /><span style="color: #525252">Keith </span>
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