Which class is running the vxml files (Measuring VXML-Nuance response time) http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=10740672 2013-05-26T00:29:28Z 2013-05-26T00:29:28Z Janine Graves http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10834724 2013-01-18T15:23:46Z 2013-01-18T15:23:46Z

No, the debugger doesn't use the Nuance server at all. You'll either need to look at the logs on the nuance server or turn on mrcp logging on the gateway (use PUTTY) and then comb through it for time stamps. Janine -- Janine Graves

Janine Graves 2013-01-18T15:23:46Z deniz caglar http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10833321 2013-01-18T14:14:11Z 2013-01-18T14:14:11Z

Thanks for your answers, I understand that i cant get what i want with a java class. Another idea is the Debugger log in the vxml.  I see request and response info in this file, but the time is always same for request time and response time es below: Request Received on:  01/17/2013 14:25:16.093 Response Returned on:  01/17/2013 14:25:16.093   What do you think about this, can i get any info about the response time of Nuance through the form elemen?   Thanks,Deniz

deniz caglar 2013-01-18T14:14:11Z Hemal Mehta http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10744720 2013-01-16T15:43:12Z 2013-01-16T15:43:12Z

There is no one class generating the vxml code for form etc. It is a low level program that does this. As mentioned in my previous post, this is not even a issue. You need to look at things that myself and Janine have listed. Hemal From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Wednesday, January 16, 2013 9:29 AM To: cdicuser@developer.cisco.com Subject: New Message from deniz caglar in Customer Voice Portal (CVP) - General Discussion - All Versions: RE: Which class is running the vxml files (Measuring VXML-Nuance response t deniz caglar has created a new message in the forum "General Discussion - All Versions": -------------------------------------------------------------- Hi Janine, I'm looking com.audium.server.voiceElement.form.MFoundationForm and its method: addXmlBody(VMain vxml, Hashtable reqParameters, VoiceElementData md) But it seems like this class generates the form element's vxml and adds this vxml to the call flow, so this is not the class that runs the vxml, am i right? -- To respond to this post, please click the following link: http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/10741674 or simply reply to this email.

Hemal Mehta 2013-01-16T15:43:12Z Janine Graves http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10744544 2013-01-16T15:34:12Z 2013-01-16T15:34:12Z

That's right, VxmlServer just creates VXML code and sends it to the gateway. The VoiceXML Gateway runs (interprets) the VXML code. The gateway has a voice browser, http client, mrcp client, and a process to play audio. The gateway interfaces with the nuance server.

Janine Graves 2013-01-16T15:34:12Z deniz caglar http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10741674 2013-01-16T15:28:48Z 2013-01-16T15:28:48Z

Hi Janine, I'm looking  com.audium.server.voiceElement.form.MFoundationForm  and its method: addXmlBody(VMain vxml, Hashtable reqParameters, VoiceElementData md) But it seems like this class generates the form element's vxml and adds this vxml to the call flow, so this is not the class that runs the vxml, am i right?

deniz caglar 2013-01-16T15:28:48Z Janine Graves http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10744286 2013-01-16T15:22:12Z 2013-01-16T15:22:12Z

Hemal is right. **********But if you are using a Form element and filling in the settings called VoiceKeyword and DTMF KeyPress then you are not using the nuance system very efficiently because the vxml server has to create the grammar for each call, send it to the gateway, which sends it to Nuance, which then has to compile it, use it, and throw it away. ************The nuance system can only cache grammars that are either builtin or retrieved using a URL. ************If you're running into latency issues, this is one step where you could improve efficiency by putting your grammars into files on the Nuance or Media Server and using a URI or File directive in the settings named VoiceGrammar and DTMFGrammar.

Janine Graves 2013-01-16T15:22:12Z Hemal Mehta http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10742284 2013-01-16T15:06:12Z 2013-01-16T15:06:12Z

First of the vxml code runs on your voice browser and if you have any app java code that will run on your web browser. The vxml code is already generated and is interpreted on voice browser and then interacts with ASR engine. So the question of java code running in background and taking time to generate vxml code does not even arise. If you are looking to measure the time that CVP is taking to spit out the vxml code for form etc you are barking on the wrong tree. What I mean is there is unlikely to be any performance issue there. Yes, if you have custom java code or any application specific code there could be issues. If you are facing performance issues you need to look at your vxml gateway, vxml server and interaction with ASR and any application java code (if any). Not sure what issues you are facing, however you should be able easily figure out where the bottleneck is and which part is taking longer. Hemal From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Wednesday, January 16, 2013 8:46 AM To: cdicuser@developer.cisco.com Subject: New Message from deniz caglar in Customer Voice Portal (CVP) - General Discussion - All Versions: Which class is running the vxml files (Measuring VXML-Nuance response time) deniz caglar has created a new message in the forum "General Discussion - All Versions": -------------------------------------------------------------- Hi, We have a vxml application on CVP 8.0 integrated with Nuance ASR system 9. We use the Form Element in the Call Studio for this. We want to measure the response time of Nuance server with a tool called Wily. This tool can measure the performance of running java classes, methods and the parameters of methods. But i dont know which java class is running in the background to run this form element. I only know that this form element produces a vxml file, but which java class & method & parameters run this vxml file? I decompiled Cisco’s framework.jar and found the below class and method, but this class is loaded only when the server starts up. So i coundn’t catch this method in my sample calls. Class: com.audium.server.voiceElement.VoiceElementBase Metod: public VoiceElementResult service(HttpServletRequest req, HttpServletResponse resp) So, do you know which java class make the vxml files run on the server or is there any other ways to measure the response time between VXML and Nuance servers. Thasnks, Deniz -- To respond to this post, please click the following link: http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/10740671 or simply reply to this email.

Hemal Mehta 2013-01-16T15:06:12Z Janine Graves http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10740905 2013-01-16T14:59:27Z 2013-01-16T14:59:27Z

If you look in the Element Specifications reference manual, it has the java class for each element listed as the very last piece of information for that element. The Form element uses the com.audium.server.voiceElement.form.MFoundationForm

Janine Graves 2013-01-16T14:59:27Z deniz caglar http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10740671 2013-01-16T14:46:22Z 2013-01-16T14:46:04Z

Hi,   We have a vxml application on CVP 8.0 integrated with Nuance ASR system 9. We use the Form Element in the Call Studio for this. We want to measure the response time of Nuance server with a tool called Wily. This tool can measure the performance of running java classes, methods and the parameters of methods.   But i dont know which java class is running in the background to run this form element. I only know that this form element produces a vxml file, but which java class & method & parameters run this vxml file?   I decompiled Cisco’s framework.jar and found the below class and method, but this class is loaded only when the server starts up. So i coundn’t catch this method in my sample calls.   Class: [i]com.audium.server.voiceElement.VoiceElementBase[/i] Metod:[i]  public VoiceElementResult [b]service[/b](HttpServletRequest req, HttpServletResponse resp)[/i]   So, do you know which java class make the vxml files run on the server or is there any other ways to measure the response time between VXML and Nuance servers.   Thasnks, Deniz

deniz caglar 2013-01-16T14:46:04Z