CVP v8.5(1): DB Element with Oracle JNDI http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=9558315 2013-05-19T09:20:22Z 2013-05-19T09:20:22Z Faisal Zaidi http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9654484 2012-12-21T20:50:29Z 2012-12-21T20:50:29Z

Janine, that was it the context.xml file had a typo! thanks so much (both) for your guidance...

Faisal Zaidi 2012-12-21T20:50:29Z Janine Graves http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9647553 2012-12-21T16:22:56Z 2012-12-21T16:22:56Z

please send the vxmlserver/tomcat/conf/context.xml and do you have the driver jar file in tocat/common/lib? did you restart vxml server? On 12/21/2012 2:56 AM, Cisco Developer Community Forums wrote: Faisal Zaidi has created a new message in the forum "CVP - All Versions": -------------------------------------------------------------- hi janine - audio file played without any isues - the wav is here http://xxx.xx.xx.xxx/nvs/en-us/MoTD/app_message0.wav and played successfully but i still get an error on the DB element. Below is the output including the activity log. (btw the activity log seems to suggest a normal call termination, this is not the case, the default error announcement is played) ACTIVITY LOG: xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.266,Subdialog Start_01,enter, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.766,Subdialog Start_01,exit,done xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.766,Welcome,enter, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.766,Welcome,interaction,audio_group,initial_audio_group xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Welcome,exit,done xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Database_01,enter, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Database_01,element,error,A built-in element encountered an exception of type com.audium.server.AudiumException. xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Database_01,exit, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,,element,error, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Database_01,interaction,audio_group,initial_audio_group xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:14.562,,end,how,hangup xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:14.562,,end,result,normal xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:14.562,,end,duration,9  ERROR LOG: xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844, The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. There was a problem looking up the JNDI data source 'DEMUOracle'. The root cause was: javax.naming.NameNotFoundException: Name DEMUOracle is not bound in this Context com.audium.server.AudiumException: A built-in element encountered an exception of type com.audium.server.AudiumException.  at com.audium.server.voiceElement.ActionElementBase.service(ActionElementBase.java:413)  at com.audium.server.controller.Controller.goToAction(Controller.java:2959)  at com.audium.server.controller.Controller.goToElement(Controller.java:2691)  at com.audium.server.controller.Controller.continueCall(Controller.java:2511)  at com.audium.server.controller.Controller.doPost(Controller.java:733)  at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)  at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)  at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)  at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)  at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)  at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)  at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)  at java.lang.Thread.run(Thread.java:662) -- To respond to this post, please click the following link: http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/9637898 or simply reply to this email. -- Janine Graves

Janine Graves 2012-12-21T16:22:56Z GEOFFREY THOMPSON http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9646992 2012-12-21T15:46:56Z 2012-12-21T15:46:56Z

>>>>>but i still get an error on the DB element Please post your configuration of the Oracle JNDI setting. Where do you have your oracle JAR file located? Regards, Geoff

GEOFFREY THOMPSON 2012-12-21T15:46:56Z Faisal Zaidi http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9637898 2012-12-21T07:56:25Z 2012-12-21T07:56:25Z

hi janine - audio file played without any isues - the wav is here [url=http://xxx.xx.xx.xxx/nvs/en-us/MoTD/app_message0.wav]http://xxx.xx.xx.xxx/nvs/en-us/MoTD/app_message0.wav[/url] and played successfully but i still get an error on the DB element. Below is the output including the activity log. (btw the activity log seems to suggest a normal call termination, this is not the case, the default error announcement is played) ACTIVITY LOG: xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.266,Subdialog Start_01,enter, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.766,Subdialog Start_01,exit,done xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.766,Welcome,enter, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.766,Welcome,interaction,audio_group,initial_audio_group xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Welcome,exit,done xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Database_01,enter, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Database_01,element,error,A built-in element encountered an exception of type com.audium.server.AudiumException. xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Database_01,exit, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,,element,error, xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844,Database_01,interaction,audio_group,initial_audio_group xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:14.562,,end,how,hangup xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:14.562,,end,result,normal xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:14.562,,end,duration,9   ERROR LOG: xxx.xx.xx.xxx.1356075665266.7.NVS_DBLookupApplication,12/21/2012 08:41:05.844, The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. There was a problem looking up the JNDI data source 'DEMUOracle'. The root cause was: javax.naming.NameNotFoundException: Name DEMUOracle is not bound in this Context com.audium.server.AudiumException: A built-in element encountered an exception of type com.audium.server.AudiumException.  at com.audium.server.voiceElement.ActionElementBase.service(ActionElementBase.java:413)  at com.audium.server.controller.Controller.goToAction(Controller.java:2959)  at com.audium.server.controller.Controller.goToElement(Controller.java:2691)  at com.audium.server.controller.Controller.continueCall(Controller.java:2511)  at com.audium.server.controller.Controller.doPost(Controller.java:733)  at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)  at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)  at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)  at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)  at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)  at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)  at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)  at java.lang.Thread.run(Thread.java:662)

Faisal Zaidi 2012-12-21T07:56:25Z Janine Graves http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9613714 2012-12-20T15:48:56Z 2012-12-20T15:48:56Z

-----------------------------Faisal, Please try creating a subfolder of your mediaserver/en-us directory named 'abcdefg' (wwwroot/en-us/abcdefg) and put your welcome.wav in there. Then set app_media_lib to "abcdefg" in ICM. Let me know whether the file is found. If not, what's the URI that you see in the call server error log.

Janine Graves 2012-12-20T15:48:56Z Faisal Zaidi http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9604172 2012-12-20T08:12:34Z 2012-12-20T08:12:34Z

Hi Janine - I have been using a hardcoded IP address, still the same error?

Faisal Zaidi 2012-12-20T08:12:34Z Janine Graves http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9590650 2012-12-20T01:29:56Z 2012-12-20T01:29:56Z

Faisal , What are you using to resolve the OracleServersIP in the url attribute of your <Resource> tag? Try hardcoding the IP address instead.

Janine Graves 2012-12-20T01:29:56Z Faisal Zaidi http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9558314 2012-12-19T10:28:17Z 2012-12-19T10:28:17Z

Hi we have an Oracle 10.2.0.3 DB which we are trying to connect to using the DB element in CVP 8.5.   We have several connections to SQL server DBs which work well however the Oracle one is not happy.   1. The C:\Cisco\CVP\VXMLServer\Tomcat\conf\server.xml file looks like this:   <GlobalNamingResources> . . --3 perfectly working SQL Server JNDIs here-- . .   <Resource name="jdbc/DEMUOracle"  auth="Container"  type="javax.sql.DataSource"  driverClassName="oracle.jdbc.OracleDriver"  url="jdbc:oracle:thin:@OracleServersIP:1521:Schema"  username="xxxxx"  password="xxxxx"  maxActive="25"  maxIdle="10"  maxWait="10000"/>          <!-- Test entry for demonstration purposes -->      <Environment name="simpleValue" type="java.lang.Integer" value="30"/>        <!-- Editable user database that can also be used by          UserDatabaseRealm to authenticate users -->      <Resource auth="Container" description="User database that can be updated and saved"  factory="org.apache.catalina.users.MemoryUserDatabaseFactory" name="UserDatabase"  pathname="conf/tomcat-users.xml" type="org.apache.catalina.UserDatabase"/>      </GlobalNamingResources>     2. I have cycled VXML Server.     3. I have placed the Oracle 10.2.0.3's ojdbc14.jar (see link below) in the directory C:\Cisco\CVP\VXMLServer\Tomcat\common\lib    http://www.oracle.com/technetwork/database/enterprise-edition/jdbc-10201-088211.html     4. The DB element contains the following:   Type: Single JNDIName: DEMUOracle SQL Query: SELECT FIELD03 FROM CTI_CUSTOMER WHERE KUNDENNUMMER='123456'     However I'm still get the following error(?):   xxx.xx.xx.xxx.1355910798810.0.NVS_DBLookupApplication,12/19/2012 10:53:18.826, The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. There was a problem looking up the JNDI data source 'DEMUOracle'. The root cause was: javax.naming.NameNotFoundException: Name DEMUOracle is not bound in this Context com.audium.server.AudiumException: A built-in element encountered an exception of type com.audium.server.AudiumException. at com.audium.server.voiceElement.ActionElementBase.service(ActionElementBase.java:413) at com.audium.server.controller.Controller.goToAction(Controller.java:2959) at com.audium.server.controller.Controller.goToElement(Controller.java:2691) at com.audium.server.controller.Controller.enterVoiceApplication(Controller.java:1206) at com.audium.server.controller.Controller.newCall(Controller.java:1142) at com.audium.server.controller.Controller.doPost(Controller.java:589) at com.audium.server.controller.Controller.doGet(Controller.java:446) at javax.servlet.http.HttpServlet.service(HttpServlet.java:627) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:662)

Faisal Zaidi 2012-12-19T10:28:17Z