For some reason my grammar was not pasted (although it shouldnt be related ) ... but here it is : http://pastebin.com/kNXHg6Rr

Hi Janine

I will raise a case and will let you know the outcome,
I think for now I will use the digit element, although one of the grammars
has to finish with # ...
Just to confirm external grammars are definitly not usuable if I use Cisco
Unified CVP 4.1/7.0/8.0/8.5 with DTMF right?.

Thanks

On Thu, Feb 21, 2013 at 4:47 PM, Cisco Developer Community Forums <
cdicuser@developer.cisco.com> wrote:

> Janine Graves has created a new message in the forum "CVP - All Versions":
> -------------------------------------------------------------- I have seen
> a number of posts here about the problem you are experiencing - the app
> uses Nuance gateway, the element specifies Input Mode: DTMF only, but
> spoken caller input is accepted but causes NoMatch events.
> I don't know if this is a Nuance issue or a Cisco gateway issue. Why don't
> you open a TAC case and let them determine who should fix this 'bug'.
> The workaround for you is to set the VXML Gateway to "Cisco Unified CVP
> 4.1/7.0/8.0/8.5 with DTMF"
> You won't be able to use 'external' custom grammars, but you can use the
> Digits element to collect 3 digits (set MinDigits and MaxDigits to 3).
> There will be a few other limitations, but if you need to collect spoken
> input at some point, you can perform an Application Transfer or Subdialog
> Invoke to a Studio app that sets the VXML Gateway to 'Nuance.
>
> --
> To respond to this post, please click the following link:
> http://developer.cisco.com/web/cvp/community/-/message_boards/view_message/12222307or simply reply to this email.

Correct, with DTMF-Only gateway you can NOT use external grammars.