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Is there a way to change the format in which the built in date voice element in studio accepts the date using DTMF. I have a customer that will not budge on the date being input in YYYYMMDD. They want it in MMDDYYYY.
 
I am using Nuance Recognizer 9 for my ASR system so I was thinking there was a DTMF grammar maybe that I could use with a Form Element? Not sure where to start on that one though.
 
 

Hi Charles,

The standard built-in date type has the format of YYYYMMDD and can be overridden only by using external grammars.
 
I dont remember the exact path or the file but you might find the built-in date grammar for Nuance somewhere in the subfolders of the Recongnizer, you can give a try to improvise on the available grammar file that takes in YYYYMMDD and modify it to consider MMDDYYYY and then as you suggested you can use a form element with this external grammar to capture the date input.
 
Hope this helps,
Ranjana.