« Back to General Discussion - All Versions

CVP Studio's Web Service Element data substitution is not working

Combination View Flat View Tree View
Threads [ Previous | Next ]
CVP Studio's Web Service Element data substitution is not working
web service error substitution
Answer
11/17/09 4:08 AM
Greetings,
 
 
We are using CVP studio's out of the box Web Service element to integrate with a web service. When a hard coded data is used to send data as parameter , web service executes fine, however when a substitution tag such as (Data.Session.phone} is used to pass data to the web service element , the tag is replaced with the {0} and hence web service element is not executed properly.
 
 
Attached (StudioConfig.jpg) show the web service element configuration
"deployedConfig.jpg" shows the confgigurations of the web service element after deployment
"error.jpeg" shows the request as it is generated by CVP , it looks like the CVP VXML server does not substitute the parameters with values at run time
Attachments:
Flag

RE: CVP Studio's Web Service Element data substitution is not working
Answer
11/17/09 4:53 AM as a reply to Farhang Farid.
Hi Farhang,
 
CVP 7.0(2) ES3 has the fix for WebService substitution problem.  You can download it from CCO: http://www.cisco.com/cgi-bin/tablebuild.pl/a8d366899587b2d7a8919be553ce0fed
 
Thanks,
Silvia
Flag

RE: CVP Studio's Web Service Element data substitution is not working
Answer
11/17/09 6:31 AM as a reply to Silvia Lopez.
Hi Farhang,
 
CVP 7.0(2) ES3 has the fix for WebService substitution problem.  You can download it from CCO: http://www.cisco.com/cgi-bin/tablebuild.pl/a8d366899587b2d7a8919be553ce0fed
 
Thanks,
Silvia

 
Thanks Silvia,
 
This resolved my issue.
Flag

RE: CVP Studio's Web Service Element data substitution is not working
Answer
8/4/10 4:20 PM as a reply to Farhang Farid.
wonderful ... this solution worked. I'm able to invoke a webservice by passing a parameter value set in the Call studio ....
 
So, CVP7.0 on top of it CVP7.0.2 patch and add to it CVP7.0.2_ES3 to get this working.
Flag

RE: CVP Studio's Web Service Element data substitution is not working
Answer
11/19/12 4:24 PM as a reply to Ganesh K.
The fix for this defect
<pre>CSCsv36803 Websrvs node doesn't substitute values when using session VARs


was also integrated into ES 29 which can be downloaded here

http://www.cisco.com/cisco/software/special/release.html?config=5709c7eb909490f8d5f330576a68867e</pre>
Flag