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RE: New Message from Matthew Reiter in Customer Voice Portal (CVP) - New Fe

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Asher Schweigart Posts: 103 Join Date: 2/21/12 Recent Posts	64 bit? Answer 10/10/12 12:01 AM Mark as an Answer Submit Reply with Quote Quick Reply Does anyone know if version 9.0 will be available in 64 bit (with 64bit java)?
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Janine Graves Posts: 1308 Join Date: 5/2/08 Recent Posts	Re: New Message from Asher Schweigart in Customer Voice Portal (CVP) - New Answer 10/10/12 8:59 AM as a reply to Asher Schweigart. Mark as an Answer Submit Reply with Quote Quick Reply I think that's the whole point of 9.0, that it's 64 bit. Are you asking about any specific component?
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Matthew Reiter Posts: 27 Join Date: 7/12/08 Recent Posts	RE: Re: New Message from Asher Schweigart in Customer Voice Portal (CVP) - Answer 10/10/12 3:15 PM as a reply to Asher Schweigart. Mark as an Answer Submit Reply with Quote Quick Reply CVP 9.0 uses a 32-bit JVM on 64-bit Windows. The memory requirements are not yet high enough to warrant using a 64-bit JVM. For what it's worth, the point of CVP 9.0 was to run on the same version of Windows as CCE (64-bit Windows Server 2008 R2).
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Asher Schweigart Posts: 103 Join Date: 2/21/12 Recent Posts	RE: New Message from Janine Graves in Customer Voice Portal (CVP) - New Fea Answer 10/10/12 3:24 PM as a reply to Janine Graves. Mark as an Answer Submit Reply with Quote Quick Reply Mostly about the version of java used in studio. I’d like to be able to give call studio more memory, but it won’t start if I give it more than about 1.5gb, which from what I’ve read and heard is because java is 32 bit
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Asher Schweigart Posts: 103 Join Date: 2/21/12 Recent Posts	RE: New Message from Matthew Reiter in Customer Voice Portal (CVP) - New Fe Answer 10/10/12 3:28 PM as a reply to Matthew Reiter. Mark as an Answer Submit Reply with Quote Quick Reply The memory requirements may not be high, but I think it needs more. I have frequent issues with call studio running out of heap space or permgen space. I’ve increased the heap space to –Xmx1536M, but it won’t start if I go higher than that, and it won’t accept a permgen memory setting.
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Matthew Reiter Posts: 27 Join Date: 7/12/08 Recent Posts	RE: New Message from Matthew Reiter in Customer Voice Portal (CVP) - New Fe Answer 10/10/12 3:36 PM as a reply to Asher Schweigart. Mark as an Answer Submit Reply with Quote Quick Reply Have you tried specifying the following in eclipse.ini? It should increase the permgen space. --launcher.XXMaxPermSize 256m
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Hemal Mehta Posts: 525 Join Date: 11/27/08 Recent Posts	RE: New Message from Asher Schweigart in Customer Voice Portal (CVP) - New Answer 10/10/12 3:47 PM as a reply to Asher Schweigart. Mark as an Answer Submit Reply with Quote Quick Reply My experience is that you cannot have too many of other apps running. If I were to open more than certain no of apps then it is very likely that studio will crash. I use the following setting in eclipse.ini and it mostly works well for me: (with 2GB RAM) -vmargs -Xms512m -Xmx1024m It will work better with 4GB of RAM instead of 2GB. Hemal From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Wednesday, October 10, 2012 10:28 AM To: cdicuser@developer.cisco.com Subject: New Message from Asher Schweigart in Customer Voice Portal (CVP) - New Feature Discussion: RE: New Message from Matthew Reiter in Customer Voice Portal (CVP) - New Fe Asher Schweigart has created a new message in the forum "New Feature Discussion": -------------------------------------------------------------- The memory requirements may not be high, but I think it needs more. I have frequent issues with call studio running out of heap space or permgen space. I’ve increased the heap space to –Xmx1536M, but it won’t start if I go higher than that, and it won’t accept a permgen memory setting. -- To respond to this post, please click the following link: http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/7487181 or simply reply to this email.
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Asher Schweigart Posts: 103 Join Date: 2/21/12 Recent Posts	RE: New Message from Matthew Reiter in Customer Voice Portal (CVP) - New Fe Answer 10/10/12 4:02 PM as a reply to Matthew Reiter. Mark as an Answer Submit Reply with Quote Quick Reply Yes, that works. Thanks! I tried previously with -XX:MaxPermSize=256m. Your method works, although I will note for anyone else reading this that it has to be placed before –vmargs. Do you know if this is the correct way to set the heap memory for Call studio, or are these settings being ignored? -vmargs -Xms245m -Xmx1024m I know that is the correct way normally, but it would appear that call studio works differently than other versions of eclipse, since the permgen memory setting is different than normal.
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Asher Schweigart Posts: 103 Join Date: 2/21/12 Recent Posts	RE: New Message from Hemal Mehta in Customer Voice Portal (CVP) - New Featu Answer 10/10/12 4:04 PM as a reply to Hemal Mehta. Mark as an Answer Submit Reply with Quote Quick Reply We run a VM for call studio, and I only have a text editor and a command prompt running normally. Currently the VM has 6gb of memory. We are running Windows 7; is that what most people run, or should we be running server 2008/2003?
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Matthew Reiter Posts: 27 Join Date: 7/12/08 Recent Posts	RE: New Message from Matthew Reiter in Customer Voice Portal (CVP) - New Fe Answer 10/10/12 4:06 PM as a reply to Asher Schweigart. Mark as an Answer Submit Reply with Quote Quick Reply Call Studio currently is based on Eclipse 3.2.2, so it uses whatever format was used as of that version of Eclipse.
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Hemal Mehta Posts: 525 Join Date: 11/27/08 Recent Posts	RE: New Message from Asher Schweigart in Customer Voice Portal (CVP) - New Answer 10/10/12 4:07 PM as a reply to Asher Schweigart. Mark as an Answer Submit Reply with Quote Quick Reply No you do not need to necessarily run 2008/2003. One of my studio runs on XP and it works just fine. It is just based on eclipse and will work well with the base eclipse version. You have plenty of memory, you should be good. Hemal From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Wednesday, October 10, 2012 11:04 AM To: cdicuser@developer.cisco.com Subject: New Message from Asher Schweigart in Customer Voice Portal (CVP) - New Feature Discussion: RE: New Message from Hemal Mehta in Customer Voice Portal (CVP) - New Featu Asher Schweigart has created a new message in the forum "New Feature Discussion": -------------------------------------------------------------- We run a VM for call studio, and I only have a text editor and a command prompt running normally. Currently the VM has 6gb of memory. We are running Windows 7; is that what most people run, or should we be running server 2008/2003? -- To respond to this post, please click the following link: http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/7487322 or simply reply to this email.
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