Hemal Mehta | If you are looking at initiating a call you can look at outbound dialer which can initiate a call and transfer to IVR system. Look at this: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/srnd/7x/c7outbnd.html#wp1072301 Hemal
From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Tuesday, December 18, 2012 12:26 PM To: cdicuser@developer.cisco.com Subject: New Message from Kandadai Jaya Krishna Nidamarthi in Customer Voice Portal (CVP) - General Discussion - All Versions: RE: New Message from Kandadai Jaya Krishna Nidamarthi in Customer Voice Por
Kandadai Jaya Krishna Nidamarthi has created a new message in the forum "General Discussion - All Versions": -------------------------------------------------------------- Hi Hemal,
Thanks for your prompt response. While I was looking at VXML / CVP documentation you provided in your reply, I see that VXML/CVP comes into picture when only the call is started/ ended etc.. However, I wanted to know how a call can be initialized before reaching the point where what should be done after initializing the call.
Thanks, Jaya Krishna -- To respond to this post, please click the following link: http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/9527127 or simply reply to this email. |
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