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<feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <title>ORACLE INTEGRATION</title>
  <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id=" />
  <subtitle>ORACLE INTEGRATION</subtitle>
  <id>http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id=</id>
  <updated>2013-05-25T01:04:07Z</updated>
  <dc:date>2013-05-25T01:04:07Z</dc:date>
  <entry>
    <title>Automatic reply: New Message from ilias basha in Customer Voice Portal (CVP</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=8414618" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=8414618</id>
    <updated>2012-11-08T07:49:48Z</updated>
    <published>2012-11-08T07:49:48Z</published>
    <summary type="html">Hi,
I am travelling, so there might be delay for reply. For any urgent issue kindly call/sms at +91-9632433441.


Thanks
Satendra
+91-9632433441


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www.wipro.com</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2012-11-08T07:49:48Z</dc:date>
  </entry>
  <entry>
    <title>Automatic reply: New Message from Janine Graves in Customer Voice Portal (C</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=7546338" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=7546338</id>
    <updated>2012-10-12T06:18:26Z</updated>
    <published>2012-10-12T06:18:26Z</published>
    <summary type="html">Hi I am on personal leave till 26th Feb 2012, so will be having limited access to mails. For any emergency, kindly call/sms me on +91-9632433441. Thanks, Satendra

Please do not print this email unless it is absolutely necessary. 

The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. 

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. 

www.wipro.com</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2012-10-12T06:18:26Z</dc:date>
  </entry>
  <entry>
    <title>RE: Best way to log call end details in 3rd party databse(MS SQL 2005)</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4265533" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4265533</id>
    <updated>2011-07-24T15:38:26Z</updated>
    <published>2011-07-24T15:38:26Z</published>
    <summary type="html">Thanks.</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T15:38:26Z</dc:date>
  </entry>
  <entry>
    <title>RE: Getting Call By Call Service Level</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4265530" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4265530</id>
    <updated>2011-07-24T15:36:58Z</updated>
    <published>2011-07-24T15:36:58Z</published>
    <summary type="html">Hi,

We have here 8.5 version. So there is no webex. CUIC is being used for reporting.

Thanks:
Satendra</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T15:36:58Z</dc:date>
  </entry>
  <entry>
    <title>RE: VXML session timeout issue</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4265527" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4265527</id>
    <updated>2011-07-24T15:34:23Z</updated>
    <published>2011-07-24T15:34:23Z</published>
    <summary type="html">Thanks Hemal for the quick reply

Please suggest the config file,where I can change the "network VRU timeout" setting.

Thanks:
Satendra</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T15:34:23Z</dc:date>
  </entry>
  <entry>
    <title>RE: VXML session timeout issue</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4265524" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4265524</id>
    <updated>2011-07-24T15:22:23Z</updated>
    <published>2011-07-24T15:22:23Z</published>
    <summary type="html">Hi Janine ,

Thanks for the reply.

Yes I am using CVP_Subdialog_Start at the start. Settings for this element is default one, i.e. "Parameter"-&gt; blank; Store As-&gt; Session Data;Enable Digits Bypass-&gt;False.

Yes I've set the default audio path in "CallStart" class.

Versions are as:
ICM is 8.5.1 and CVP is 8.0.1

sure, I'll check at the g/w debug.

Thanks:
Satendra</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T15:22:23Z</dc:date>
  </entry>
  <entry>
    <title>Getting Call By Call Service Level</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263664" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263664</id>
    <updated>2011-07-24T07:34:16Z</updated>
    <published>2011-07-24T07:34:16Z</published>
    <summary type="html">Hi,
 
Is there any way to find out call by call basis callsAnswered/CallsAbandoned within service level?
 
I've done the reporting for call by call report using TCD and RCD table. But not sure how to find out :
	1) Particular call in Termination_Call_Detail is Answered withing thresold( serviece level).
	2) Particular call in Termination_Call_Detail is Abandoned withing thresold( serviece level).
 
Please suggest how to get above info.
 
Thanks:
Satendra</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T07:34:16Z</dc:date>
  </entry>
  <entry>
    <title>CUIC "Call_Type_Interval" table-&gt; Calls Handled and Calls Answered issue</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263661" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263661</id>
    <updated>2011-07-24T07:31:04Z</updated>
    <published>2011-07-24T07:31:04Z</published>
    <summary type="html">Hi,
 
We have CUIC 8.5 version. We' are getting below issue:
 
Always "Call Handled " is coming more than "Calls Answered" in the Call_Type_Interval table. Ideally calls answered should be more than calls answered. It is happening even if we fetch the report for full day.
 
Please suggest.
 
Thanks:
Satendra</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T07:31:04Z</dc:date>
  </entry>
  <entry>
    <title>VXML gateway "set http client cache command" does not refresh cache.</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263658" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263658</id>
    <updated>2011-07-24T07:27:53Z</updated>
    <published>2011-07-24T07:27:53Z</published>
    <summary type="html">Hi,
 
I'm facing cache refreshment issue on vxml gateways. V "set http client cache command" does not refresh cache. Because of which my vxml application(cvp application) is getting badfech (Hot event error: NoResource_HT).
 
Please suggest any setting need to be done on "vxml gateway" or any alternate way to refresh the g/w cache.
 
Thanks:
Satendra</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T07:27:53Z</dc:date>
  </entry>
  <entry>
    <title>Best way to log call end details in 3rd party databse(MS SQL 2005)</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263654" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263654</id>
    <updated>2011-07-24T07:24:17Z</updated>
    <published>2011-07-24T07:24:17Z</published>
    <summary type="html">Hi,
 
Need the best way(with keeping in mind simultaneous multi thread call log, considering connection buffer pool sizing issue) to log the multiple simultaneous calls in to 3rd party databse(Ms SQL 2005).
 
Description:
	Want to log the call end details on "End Event". As there may be maximum 200 calls per second, so considering connection object constraints and query timeout constraint in mind , need to log all calls in DB.
 
Thanks:
Satendra</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T07:24:17Z</dc:date>
  </entry>
  <entry>
    <title>VXML session timeout issue</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263650" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=4263650</id>
    <updated>2011-07-24T07:19:13Z</updated>
    <published>2011-07-24T07:19:13Z</published>
    <summary type="html">Hi,
 

We are getting timeout issue at below
levels in IVR:
 
1)     At the very first entry level of the
application i.e. subdialog start block.

 2)  At any Menu Level( where we play menu level
prompts)  in IVR.

 
Getting following error:
A VoiceXML Session timeout occurred at element AIRCEL_MAIN_ST: A session has timed out after 3 minutes. This is most likely caused by a start of call class or action element at the top of the callflow not completing before the voice browser's fetch timeout occurred. To resolve it ensure this class executes in a timely manner or run it in the background. Session timeouts may also occur under high load or if there are issues with a load balancer or voice browser.
 
Have attached all the logs(Activity logs, debug log, error log) 

Please suggest the resolution for the same.
 
Thanks:
Satendra</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2011-07-24T07:19:13Z</dc:date>
  </entry>
  <entry>
    <title>ORACLE INTEGRATION</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=2035295" />
    <author>
      <name>Satendra Gupta</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=2035295</id>
    <updated>2010-03-12T16:26:33Z</updated>
    <published>2010-03-12T16:26:33Z</published>
    <summary type="html">Hi I have an ORACLE 10g server, I need to connect it from CVp.
 
I know sqlServer n mySQL integration is available for CVP.
 
Pls tel how to integrate Oracle wd CVP</summary>
    <dc:creator>Satendra Gupta</dc:creator>
    <dc:date>2010-03-12T16:26:33Z</dc:date>
  </entry>
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