How the CVP transfer to information to PBX Avaya Contact Center http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=8760633 2013-06-18T06:06:23Z 2013-06-18T06:06:23Z Mark Pareja http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=9747132 2012-12-26T21:58:13Z 2012-12-26T21:58:13Z

Can you elaborate ? What type of information do you need to send? [quote=Santiago Salvador Figueroa]Hello Guys,<br /> <br />Hello I need please!<br />Can anyone tell me how the CVP standalone IVR can to pass information how number of client or number account to PBX Avaya  to accomplished the agent can to see the information. That agent Avaya need to get information from IVR CVP standalone, the CVP will to integrated to DB Oracle for example. How agent after that IVR asnwer the call I get info from DB oracle, how CVP standalone IVR to send information to PBX? <br /> <br />Best Regards.[/quote]

Mark Pareja 2012-12-26T21:58:13Z Santiago Salvador Figueroa http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8760632 2012-11-23T01:30:25Z 2012-11-23T01:30:25Z

Hello Guys,   Hello I need please! Can anyone tell me how the CVP standalone IVR can to pass information how number of client or number account to PBX Avaya  to accomplished the agent can to see the information. That agent Avaya need to get information from IVR CVP standalone, the CVP will to integrated to DB Oracle for example. How agent after that IVR asnwer the call I get info from DB oracle, how CVP standalone IVR to send information to PBX?   Best Regards.

Santiago Salvador Figueroa 2012-11-23T01:30:25Z