Avaya integration http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=10962130 2013-05-24T07:49:11Z 2013-05-24T07:49:11Z Janine Graves http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10962129 2013-01-21T23:37:34Z 2013-01-21T23:37:34Z

Has anyone integrated CVP with Avaya? Customer is going to transfer call from Avaya pbx to a T1 line coming into ingress gateway and CVP 9. ICM will send call to Studio app and then, if necessary, call will be transferred back to Avaya using a translation route. How does/should Avaya pass its call-id to CVP? And then where is it stored in ICM (so I can pass it to the Studio app)? Thanks! Janine

Janine Graves 2013-01-21T23:37:34Z