I don't quite know what your problem is Janine, but you configure the SNMP through the Ops Console and push it to the server. It's not rocket science - it all in the SNMP.CNF file on the server.

You set the community string and what version of SNMP (I suggest v2) and set the trap receiver IP address. And "Save and Deploy".

Do you think one of the necessary services is not there?

What you could do on the box is see if the disabled Windows SNMP service will run OK. Open services.msc, and stop the Cisco one, enable the Windows one and start it up. Then see if you can issue an SNMP walk request to it from another box.

You will have to disable it again before trying to have the Cisco SNMP agent running.

I would download the free iReasoning MIB browser and Trap Receiver - there are others of course.

Regards,
Geoff