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Cisco CVP Confidence level question

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Cisco CVP Confidence level question
Answer
5/6/06 12:54 AM
Janine wrote and wanted to know the following:

Why is it that the cisco confidence levels "elementname.value_confidence" come back between 0-100, not 0-1.0? Is that a bug or a cisco thing? It's weird, because I still have to set the confidence cutoff value to be between 0-1.0, but the return value for the confidence is 0-100.

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I thought it would be useful to others to see the answer if someone here could answer it.

Thanks,
Cory
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RE: Cisco CVP Confidence level question
Answer
5/12/06 3:46 AM as a reply to Cory Wright.
Hi Janine,

Could you please confirm which voice browser you encountered this issue on?

Please note that the "value_confidence" element data variable of Form elements is derived from the name$.confidence value on the voice browser. Section 2.3.1 of the VoiceXML 2.0 spec indicates that this value should always be returned as 0.0-1.0:

[quote:ab480e5827]name$.confidence

The confidence level for the name field and may range from 0.0-1.0. A value of 0.0 indicates minimum confidence, and a value of 1.0 indicates maximum confidence.[/quote:ab480e5827]

However, we would like to know which voice browser you have seen this on so that we can attempt to reproduce the issue and investigate it further.

Regards,
Vance
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