Hello Karl,
Note that Call Services currently allows the functionality of a grammar with a local scope only.
A Form element with the modal setting set to true, and including any desired keywords in one of the Formâ¿¿s grammars will simulate a document scope link. An X_Option_Menu element with one of the option DTMF and/or option Voice set to the desired keypress sequence/ keywords will also achieve the same functionality of a local hotlink. Per the
VoiceXML 2.0 specification , local grammars take precedence over global grammars.
To accomplish true document scope links, you can create a custom voice element or use a VoiceXML Insert element.
Regards,
Tam