Hi Charles,
 
You can try to set the vxml dtmf property interdigittimeout in the Studio to a smaller value.
 
Choose the element -> Settings tab and set VoiceXMLProperty as interdigittimeout and Value as 5s. Else for global setting of the property use Application right click -> Properties->Root Doc Settings.

Hope this helps,
Ranjana.

For speech reco, the equivalent of the interdigittimeout is called
'incompletetimeout' - how much silence between words to indicate the
caller is done speaking.

There's also a 'completetimeout' for when the caller has satisfied the
grammar collection (eg, if you're waiting for 4 digits and the caller
has spoken 4 digits, then how much silence do you need to know they are
actually done speaking).\

Why don't you try setting these and see if it works for you.

Janine

Cisco Developer Community Forums wrote:
> CHARLES SMITH has created a new message in the forum "CVP - All Versions":
>
> --------------------------------------------------------------
> Yeah I tired that. That only works when the gateway adapter is DTMF
> only. When using the OSR3/Nuance 9 adapter it doesn't work. I believe
> this is because DTMF and Voice are processed by the ASR server so the
> timeout is set there, not in CVP.
> Â
> I am going to open a ticket with Nuance on it.
> Â
> Â
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