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CVP reporting server fails to add callguid on vxmlelement table

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Hi I need to write a report on the call details for CVP. I am using few of the elements in the vxmlelement table to count type of calls.
I am counting the total call from call table --> then for each callguid I search for particular elementname and icrement the count. But I see for some records in vxmlelemnt table callguid field is null. As per the schema this field can not be null. This is creating inconsistent report.
Not sure how to go further on this.. any help on this is much appreciated.
 
 
Thanks
Raghu

Regarding the reporting and callguid, it's possible that one Studio
application did an ApplicationTransfer or SubdialogInvoke to another
Studio application and didn't pass the callid that it received from ICM
(this contains the callguid). If the callid isn't passed and logged in
the 2nd app, then you might experience the problem that you are seeing.
You might try use the callguid to get the Studio SessionID and then use
that (omitting the name of the application if it's part of the
SessionID) to see if you can tie together the different Studio apps with
the phone call.






On 6/11/2010 3:59 PM, Cisco Developer Community Forums wrote:
> Raghavendra Rao has created a new message in the forum "CVP - All
> Versions":
>
> --------------------------------------------------------------
> Hi I need to write a report on the call details for CVP. I am using
> few of the elements in the vxmlelement table to count type of calls.
> I am counting the total call from call table --> then for each
> callguid I search for particular elementname and icrement the count.
> But I see for some records in vxmlelemnt table callguid field is null.
> As per the schema this field can not be null. This is creating
> inconsistent report.
> Not sure how to go further on this.. any help on this is much appreciated.
> Â
> Â
> Thanks
> Raghu
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> To respond to this post, please click the following link:
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>
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Janine Graves
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