ANyone have an idea on how to achieve this? Have someone already solved this and have a custom java class to share if so? Im in really bad need for this solution.

 
Hi Janine
 
Many thanks for your reply and yes i know that there are a numerous number of these in the forum but it´s hard to get a clear view of what´s really needed to accomplish this. I took your code from your other thread and compiled it. I hope it went ok as the javac did not complain about anything and i got the .class file. Although im having issues that when putting the .class file in c:\cvp\vxmlserver\applications\voicemail\java\applications\classes the vxml server complains during start up. The error in the error_log states :
 
Root Cause: java.lang.NoClassDefFoundError: AudiumException (wrong name: com/audium/server/AudiumException)
 
This is what i compiled :
 

//These classes are used by on call end classes
 
import com.audium.core.vfc.VException;
import com.audium.core.vfc.VPreference;
import com.audium.core.vfc.form.VBlock;
import com.audium.core.vfc.form.VForm;
import com.audium.core.vfc.util.VAction;
import com.audium.core.vfc.util.VMain;
import com.audium.server.AudiumException;
import com.audium.server.proxy.EndCallInterface;
import com.audium.server.session.CallEndAPI;
 
/**
* If caller hung up, send data 
* from the Session variables return0, return1, return2, return3
* to ICM into ECC variables FromExtVxml[0], [1], [2], [3]
*/
 
public class EndClassSubRet implements EndCallInterface
{
/**
* All On End Call classes must implement this method. Use the passed
* CallEndAPI class to get useful information. Making changes here will
* do nothing as the call has already ended.
*/
 
public void onEndCall(CallEndAPI data) throws AudiumException
{
if (data.getHowCallEnded().equals("hangup"))
{
try {
 
//get data to return to ICM from these Session variables:
//and return 'hangup' in the caller_input ECC variable of ICM
//return0, return1, return2, return3
String return0 = (String) data.getSessionData("return0");
String return1 = (String) data.getSessionData("return1");
String return2 = (String) data.getSessionData("return2");
String return3 = (String) data.getSessionData("return3");
 
VPreference pref = data.getPreference();
VMain vxml = VMain.getNew(pref);
VForm form = VForm.getNew(pref);
VBlock block = VBlock.getNew(pref);
 
VAction var = VAction.getNew(pref, VAction.VARIABLE, "caller_input", "hangup", VForm.WITH_QUOTES); 
block.add(var);
VAction returnTag = null;
if(return0 != null){
VAction var0=VAction.getNew(pref, VAction.VARIABLE, "FromExtVXML0", return0, VForm.WITH_QUOTES); 
block.add(var0);
if(return1 != null){
VAction var1=VAction.getNew(pref, VAction.VARIABLE, "FromExtVXML1", return1, VForm.WITH_QUOTES);
block.add(var1);
if(return2 != null){
VAction var2=VAction.getNew(pref, VAction.VARIABLE, "FromExtVXML2", return2, VForm.WITH_QUOTES);
block.add(var2);
if(return3 != null){
VAction var3=VAction.getNew(pref, VAction.VARIABLE, "FromExtVXML3", return3, VForm.WITH_QUOTES);
block.add(var3); 
returnTag = VAction.getNew(pref, VAction.RETURN, "caller_input FromExtVXML0 FromExtVXML1 FromExtVXML2 FromExtVXML3");
} else{
returnTag = VAction.getNew(pref, VAction.RETURN, "caller_input FromExtVXML0 FromExtVXML1 FromExtVXML2");
} 
}else {
returnTag = VAction.getNew(pref, VAction.RETURN, "caller_input FromExtVXML0 FromExtVXML1");
} 
}else {
returnTag = VAction.getNew(pref, VAction.RETURN, "caller_input FromExtVXML0");
} 
}else {
returnTag = VAction.getNew(pref, VAction.RETURN, "caller_input");
}
 
block.add(returnTag);
 
form.add(block);
vxml.add(form);
 
data.setCustomVxmlResponse(vxml);
 
} catch (VException ex) { 
ex.printStackTrace();
}
}
}
} 

I've been told that the end of call java class executes in a separate thread and therefore you have to be careful that if it's accessing a custom-defined java class, then the class has to be at the VxmlServer/common level, not at the VxmlServer/applications/appname/application/java level.
 

Patrik,

Janine pinged me about this as I use sendmail all over my applications mostly for error notifications when my apps have an issue.

At first I tried using the hotevents for the various disconnect types such as connection.disconnect.hangup and telephone.disconnect.hangup however I found that isn't always reliable either. You could give those a try and see if they work for you but since the app technically is done if someone hangs up, catching the hotevent is never guaranteed to always work.

The endcall class always fires, Janine will hammer this point into your brain in training but it still took me awhile to believe it LOL, never had an issue and is the only guaranteed method to finish any after call work you need.

Since everything is still available as far as element and sesion data in the endcall class, I just make sure I have everything I need when the call ends and I use javax sendmail API to send the message and it works great. I placed a snippet of code I use to send the message manually outside of JNDI.

import javax.mail.*;
import javax.mail.internet.*;
Properties props = new Properties();
props.put("mail.smtp.host", "<youremailserver.address.com>"); // replace <youremailserver.address.com> with your company email server.
Session s = Session.getInstance(props, null);
InternetAddress from = new InternetAddress("<yourreplyaddress@yourcompany.com"); // Enter any reply address which will appear as the sender.
InternetAddress to = new InternetAddress(callEndAPI.getSessionData("EmailDL").toString()); // Session data I create in Studio to store my email distribution list
MimeMessage message = new MimeMessage(s);
message.setFrom(from);
message.addRecipient(Message.RecipientType.TO, to);
message.setSubject("<Put your message subject line here>");
message.setText("<Put your message body here>");
message.setFile("<physicalpath\filename>"); // File you want to attach
Transport.send(message); // off it goes!!!


Bill Westby
Medtronic

Patrik,
 
First, do you know if your End of Call java class is executing? You might include an addToLog(("***Entered End of Call Java","") statement so you know whether it's executing. In the Studio app, you need to configure Project Properties/CallStudio/EndPointSettings. Fill in the End of Call full java class name (including package, but no file extension).
 
Second, with figuring out where to store different java classes (like javax, jaxb, etc) I think it's a matter of trial and error.
Try these directories (1 at  a time until you find one that works).
Restart VxmlServer each time you move the files around:

VXMLServer\common\lib


VXMLServer\Tomcat\common\endorsed


VXMLServer\Tomcat\common\lib
 
Also, do you know that you have the libraries to send mail?  I've never done my own custom email in java, but I do know that to use the Studio Email element, one needs to install mail.jar and activation.jar (download from SUN) into VxmlServer\Tomcat\common\lib - I will attach these two jar files here. Then restart the Cisco VxmlServer service.
 

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