Manish Shukla | Hi, In Comprehensive Call flow Cisco CVP Model (using Reporting Server as well), one is Informatica Database and other is ICM internal Logger Sql Server database. Could you please help me on that, as per my understanding, in both the database data are saved regarding to call. From Informatica it use for Reporting Server and Sql Server Logger use for ICM Server internally for debugging purpose. Now our Query is 1. Is this two different database is replica of each other. 2. What is difference between this two database, in terms of data saving, which data is saved in Informatica and which in ICM internal Sql Server. Thank You Manish Shukla |