hi, i am trying to create a tool by which it could be possible to have the automated testing of the applications.
but i am stuck on a point ,
how can i initiate a call or how can i integrated a softphone with my java code?
i tried using the JTAPI but of no use.
 
has anyone tried this before?
 
would really appreciate if i could get some pointers on this.
 
 

What are you trying to test for with automated testing? I’m not sure how you could do that, it seems like it would be hard to have a computer figure out if a phone menu is working properly.

If you just want to execute all possible menu options, and make sure the script never throws an error, that would probably be possible, but it would probably get rather complicated.
You would have to either:
Manually tell the test how many menus there were and what options they had and which menu they led to next. Optimally you would also want to figure out how long each prompt was, so you could test both letting them all play and trying to barge in on some.
--or—
Have the testing program read the cvp app and look at all the menus and where they lead on its own.

The first method wouldn’t be much faster than manually testing I think. The second option would be really nice, but hard to do. Not impossible though. When you test the app though, you would need a way of determining if it was successful or not. I guess you could check the logs, but that will only tell you if the app threw an error.

Jtapi would be one route to go, as long as you have a physical phone to control. I’ve used jtapi before, it’s not too hard. You just need to make sure the phone you are trying to control is in the user you are using’s Controlled Devices list. Start with basic things like pressing the menu button or playing a sound.
Another route you might try exploring is a SIP softphone that is controllable through the command line.
Not sure if there is a softphone like that out there, but it’s worth checking out.

Asher,
thanks for the insight. do you have some sample code on you for the jtapi ?
i am not sure if it will work or not, but i am trying to inclub a softphone with my java code
and initiate a call to my apps.