Get Started with CVP
Ramp up with CVP in no time with our quick start guide. In 5 easy steps, we'll have you up-to-speed on everything you need to know to develop products.
Technical Overview of CVP
Not sure CVP is right for you and your organization? The technical overview describes the basics: how to use, where it fits in the architecture, and some requirements.
Customer Voice Portal provides the capability for customers and partners to create their own custom Plug-ins and Elements for use within the Unified Call Studio, VXML Server, and Call Services Universal Edition products. They appear and operate just like components built-into the software. This capability is useful for a variety of reasons, for example:
- Creating Elements to automate more complex tasks, like interfacing to customer-specific back-end systems
- Creating Say It Smart Plug-ins to manipulate and transform audio and text-to-speech from one format or language to another (e.g., Product IDs to proper product names)
- Creating Elements for professional services use to accelerate projects or for resale to Customer Voice Portal users
Review the Get Started Guide
Learn what is required to download or further develop this technology/API
Download a Sample Application
This sample shows how Cisco CVP Developer Center can service business objectives and customer needs.
Learn More
Even after you have mastered the basics, Customer Voice Portal (CVP) Developer Center still has more to give.
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Community
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