Subscription Fee

This subscription provides support services to CDN Community Members.  (Support services are included in the CDN membership for Technology Partners.)

Community members and Technology Partners can purchase additional support cases as needed.

Membership Fees:

  • US/EMEA/Canada Community Members: Annual membership fee is $2,000.00
  • Japan/Asia Pacific/Emerging Markets Community Members: Annual membership fee is $500.00
  • Includes 3 support cases

Ordering Process for CDN Developers

  1. Complete the CDN Support for Development Only Subscription Member Application and accept the CDN Support Agreement
  2. Download the CDN Support for Development Only Subscription Quote form.
    View a list of countries by theater
  3. Return the completed Quote form with your Purchase Order to cisco-developer-network@cisco.com.
  4. Instructions for submitting documents are provided on the quote cover page.
  5. Order processing takes approximately 2 weeks.
  6. Upon completion of order processing, an email will be sent with your CDN support contract number and instructions on how to engage with our support teams.

If you require immediate access to support services while the paperwork is being processed, please contact us at developer-support@cisco.com.

Purchase Additional Support Cases

(For all developers and partners)

You can purchase additional support cases as needed during your annual CDN membership.  If you continue to renew your membership, any unused cases will be rolled over into the next annual subscription term.   To purchase additional case packs, download the quote form and submit per the instructions provided:
 

CDN Support Case Packs Quote Form