I'm attempting to use getAccessTickets.  The response I get contains nothing that could be taken as a ticket.  Response included below...
 

<xml-fragment xmlns:vp="http://model.data.core.vportal.cisco.com/vp_ns">
  <vp:vportal>
    <vportal_id>1</vportal_id>
  </vp:vportal>
  <vp:vprequest>
    <query>getAccessTickets</query>
  </vp:vprequest>
  <vp:vpTicketRequest>
    <ticketUri>GenericFileUpload</ticketUri>
    <ticketQuantity>1</ticketQuantity>
  </vp:vpTicketRequest>
  <vp:vpresponse>
    <user>joe_domoto</user>
    <response>true</response>
    <request_xml><![CDATA[<xml-fragment xmlns:vp="http://model.data.core.vportal.cisco.com/vp_ns">
  <vp:vportal>
    <vportal_id>1</vportal_id>
  </vp:vportal>
  <vp:vprequest>
    <query>getAccessTickets</query>
  </vp:vprequest>
  <vp:vpTicketRequest>
    <ticketUri>GenericFileUpload</ticketUri>
    <ticketQuantity>1</ticketQuantity>
  </vp:vpTicketRequest>
</xml-fragment>]]></request_xml>
  </vp:vpresponse>
</xml-fragment>