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Playlist overrides emergency
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Elaine David
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2/4/10
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Playlist overrides emergency
dmp dmm playlist emergency
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4/1/11 2:09 AM
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Hi,
We have a scenario where we selected a playlist and started it as an emergency on the DMP. While the emergency playlist is still on-screen and active, another playlist was pushed to the DMP not as an emergency but using the "Play Now" feature of the DMM. The new playlist essentially overrode the emergency playlist. Is this the expected scenario?
I also did a bit of searching and found this in the DMS User Guide docs:
Although all of the "Play in Future" features are suspended (for affected DMPs only) while an emergency is in progress, none of the "Play Now" features or "DMP Manager" features are suspended. Therefore, it is possible for a careless user or malicious user with sufficient permissions to start another event manually on the DMPs where an emergency message should play.
The docs seem to indicate that using "Play Now" will override even an emergency. However, it is somewhat vague. Could you please confirm if emergencies, once started, can still be overriden by playlists that are started using "Play Now"?
Thanks,
Elaine
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Hashir Baqai
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1/26/10
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RE: Playlist overrides emergency
dmp
emergency
digital signage
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4/2/11 12:08 AM as a reply to Elaine David.
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Could you please confirm if emergencies, once started, can still be overriden by playlists that are started using "Play Now"?
At this point (up to version 5.2.2) this is the case.
-Hashir
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