NTP not working on DMP 4400 v5.2.2 http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id= 2013-05-22T04:41:10Z 2013-05-22T04:41:10Z Michael Velasquez http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5556941 2012-05-03T22:55:28Z 2012-05-03T22:55:28Z

One of our clients who has the cisco DMP installed is getting this message up on screen (image attached).     "Unable to verify the identify of DMP4400 (1024 bit RSA) as a trusted site"   These DMPs were working fine just a couple days ago, displaying content hosted on a Mac computer elsewhere on their network.  We have not changed any settings on our end and they say they haven't changed anything on their end either.  Do you know what could cause this?   It was suggested that its trying to go to an HTTPS site, which is not supported, but I have confirmed that it the URL to be displayed in the DMP admin page is not https.  It is also the exact same site that it was accessing without issue before.  Thanks.

Michael Velasquez 2012-05-03T22:55:28Z Michael Velasquez http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5087236 2012-02-01T02:43:08Z 2012-02-01T02:43:08Z

We are able to ping the NTP from other computers on the same network as the DMPs. The DMPs still continue to show the wrong date and time. I will have to check on the ICMP traffic being blocked or not.

Michael Velasquez 2012-02-01T02:43:08Z Michael Velasquez http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4884879 2011-12-13T02:15:57Z 2011-12-13T02:15:57Z

Hello, We use DMP 4400's running firmware 5.2 and 5.2.2 and have had several issues with the NTP not giving us the correct time.  We do not use any Digital Media Suite software and only interact with the DMP through their admin page.  Does anyone know if upgrading to the Digital Media Suite 5.3 includes any fixes or added benefits for the DMP's?  Does it even contain any upgrades to the DMP's themselves or is this just the Digital Media Suite and Manager?  Thank you.  Forgive my ignorance but we have never used the DMM.

Michael Velasquez 2011-12-13T02:15:57Z Michael Velasquez http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4658440 2011-10-26T01:35:04Z 2011-10-26T01:35:04Z

Thank you, Hashir, That doesn't seem to be returning anything when i type it into the browser. I tried it for the client's DMP and also the one in our office which is working and it just asks for the password and then opens a blank page. Am I typing it correctly? Thank you. This could be exactly what we need to diagnose the problem once I can get it to display the time. https://192.168.1.249:7777/get_param?p=sinfo.time -michael

Michael Velasquez 2011-10-26T01:35:04Z Michael Velasquez http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4632545 2011-10-21T03:27:55Z 2011-10-21T03:27:55Z

Thank you for your reply. Unfortunately, no matter how many times we restart the DMP, it does not catch the correct time. -michael

Michael Velasquez 2011-10-21T03:27:55Z Michael Velasquez http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4629956 2011-10-20T19:25:56Z 2011-10-20T19:25:56Z

We have several Cisco DMP 4400's with firmware 5.2.2 installed at one of our client locations.  They are displaying an html that has a date and time clock built in Adobe Flash and it is not showing the correct time.  We enabled NTP on the DMP and set the correct US Central time zone, which works at another client showing a similar Flash based clock (same actionscript) and also in our office.  That other client and our office DMP are 4400 running firmware 5.2.  We suspected that the problem client's firewall was blocking access to [url=http://pool.ntp.org/]pool.ntp.org[/url] but their IT tells me this is not the case.  Strangely, the time being displayed is not an even hour off when we change the NTP time zone.  It will show several hours and minutes off the expected time.  For example if it's 10am PST and we set it to EST it will show 12:13pm the next day.  Can you please offer any suggestions?  Thank you.

Michael Velasquez 2011-10-20T19:25:56Z