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Emergency Messaging

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Emergency Messaging
emergency
Answer
11/5/10 7:29 PM
Hello,
  I noticed in the most recent API (0.8.5) there are emergency API calls.  The API says that an emergency will override the current playlist.  My question:  Will the original playlist resume when the emergency STOP call is used?
 
Thanks,
Matt
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RE: Emergency Messaging
emergency
Answer
11/16/10 5:33 AM as a reply to Matt Stromske.
The playlist will resume if there is more than 10 minutes remaining before it ends. Otherwise a blank screen will display until the next scheduled event starts.
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RE: Emergency Messaging
dmm playlist emergency
Answer
5/26/11 5:24 PM as a reply to Hashir Baqai.
The playlist will resume if there is more than 10 minutes remaining before it ends. Otherwise a blank screen will display until the next scheduled event starts.


Hashir,

We have a scenario where the customer has a playlist with a duration of 3.5mins (recurring daily from 12am-1159pm).  After the emergency expired, the playlist never got restored on screen. Given that we have a daily recurring playlist, how would you define "until the next scheduled event starts"? 
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Btw, we had tried observing the DMP for 3.5mins after the emergency had stopped (as we had assumed that would be the next scheduled looping iteration) but the playlist never resumed.  Is there any way to ensure that the playlist will rerun again in this case?
 
Thanks,
Elaine
 

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