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Unable to verify the identity of DMP4400 as trusted site?

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One of our clients who has the cisco DMP installed is getting this message up on screen (image attached).  
 
"Unable to verify the identify of DMP4400 (1024 bit RSA) as a trusted site"
 
These DMPs were working fine just a couple days ago, displaying content hosted on a Mac computer elsewhere on their network.  We have not changed any settings on our end and they say they haven't changed anything on their end either.  Do you know what could cause this?
 
It was suggested that its trying to go to an HTTPS site, which is not supported, but I have confirmed that it the URL to be displayed in the DMP admin page is not https.  It is also the exact same site that it was accessing without issue before.  Thanks.
Attachments:

Open the URL that the DMP is trying to open on a computer.
View the source of that URL and then search through the HTML code and I'll bet you will find the HTML referencing an HTTPS object or component somewhere inside of the HTML.

It's not just the main URL but anything that the page references code cause this issue.