Re: User and Device Query

RE: Entension Mobility Testing

2012-09-11T18:22:54Z

If you add a bogus 'xml' parameter on the request, it looksl ike it returns at least a readable response: Request: http://10.88.131.141:8080/emservice/EMServiceServlet?xml=test Response:

Error: request type could not be determined:
test

RE: How to lock an IP Phone using a Extension Mobility Service?

2011-12-20T18:58:21Z

You can create an IP phone service for the phone that utilizes the AXL provisioning API to make this work. - Create an IP Phone Service where the user can use the phone UI to request lock or unlock from the backend web service - This web service could use the AXL request to retrieve the current Calling Search Space settings for the device, and save it - Then use AXL to modify the Calling Search Space to a more restrictive one. - When the user requests an unlock, the reverse steps can be followed, restoring the saved CSS via http://developer.cisco.com/web/ipps/docs http://developer.cisco.com/web/axl/docs

RE: How to lock an IP Phone using a Extension Mobility Service?

2011-12-20T17:36:02Z

From your description, this sounds like basic Extension Mobility functionality as-is, no app required: - Configure a phone to enable E/M - Configure the base device profile (not logged in) with a Calling Search Space that is allowed to dial only 911 and the operator (for example) - When a user logs into E/M, the CSS will change to that of the logged in user (e.g. allow outbound calls)

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2010-12-15T05:46:21Z

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RE: EM-Query over HTTPS

2010-07-14T21:52:12Z

The UCM secure SOAP port is normally :8443...can you try with that?

RE: Call answered state is not shown on Cisco Supervisor desktop

2010-04-28T01:11:52Z

I believe this will be an item for the Cisco TAC UCCX team to resolve. Assuming you can reproduce the issue by doing E/M login/logout via the on-phone services app, this will remove the API/application from the equation and preclude any confusion when TAC investigates the issue.

RE: some questions that the documentation doesn't answer

2010-03-02T01:40:48Z

Hmm.. these are good questions :) should be the length of the login period. I.e. the user will be logged out automatically when this time expires. The undocumented stuff in the DTD - appEncryptedCertificate/remoteIpAddr/isViaHeaderSet/checkUser - is probably vestigial, but I have a request into engineering to confirm and/or explicate. We need to cleanup/update the DTD and docs here. I do know that is intended to logout all E/M users, and so should not have a deviceName paramter (this is borne out by the DTD.) It definitely looks like the example in the doc is messed up.

RE: Authentication problem

2010-02-18T04:09:29Z

The AXL SOAP API has testUser password ----------------------

true 0

RE: How do I identify which IP Phone that my laptop is connected with?

2010-01-23T00:51:45Z

Yep, it is not a trivial exercise to get the information - basically you will need to write a network device driver hook (and all the management that entails) to sniff out the CDP/LLDP packets and then parse the contents. I did a bit of research awhile back that indicated winpcap (a generic library for sniffing network packets, with all the security considerations that entails) might be a good place to start.

RE: How do I identify which IP Phone that my laptop is connected with?

2009-10-27T00:09:47Z

The indicated way to do this is for an application/service on the PC to listen on the network connection for Cisco Discovery Protol (CDP) packets (newer Cisco phones also support the open specification LLDP version.) The app can then inspect these network packets to discover information about the connected Cisco device, such as whether it is a phone and what it's MAC and IP address are. Note CDP (the only version supported on the 7940/60 and older generations) is a Cisco proprietary protocol - it does not have official documentation/SDK (or support for development.) In practice this whole concept turns out to be somewhat difficult to do, as you need to insert a hook in to the network stack (i.e. a kernel mode driver) and parse raw packets to get at the information.

RE: EM API loginDuration value question

2009-04-29T21:20:09Z

Some testing seems to indicate a value of 0 results in 'indefinite'. It appears that even if Enforce Maximum Login is disabled, that a positive value will result in logout at the specified interval.

Re: API to validate appInfo and appCertificate

2009-02-06T08:03:54Z

The easy thing to do would probably be to just do a 'dummy' E/M API query, like a deviceUserQuery with an empty deviceName. You will get an error, but if it's not an authentication error, you know the credentials work. To positively verify that the user has permissions, you can use the Administrative AXL service's getUser request. Among the fields returned is a associatedGroups, which will contain a list of all the User Groups. You would be looking to see the list contained the 'Standard EM Authentication Proxy Rights' group.

Re: API to validate appInfo and appCertificate

2009-02-06T04:13:58Z

Can you qualify exactly what you mean by 'validate?'

Re: User and Device Query

2009-02-05T02:39:10Z

There are no published performance numbers on this that I'm aware of. You may be misunderstanding the function of the Extension Mobility APIs however: [list] [*]User Query returns the CM user currently logged into the specified device. This should only be one record [*]Device query returns the devices(s) that the specified user is currently logged into. This could be more than one, but in reality I wouldn't expect it to be more than a handful [/list]