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How to lock an IP Phone using a Extension Mobility Service?
ip phone lock extension mobility api sample
Answer
12/20/11 11:58 AM
Hello Guys,
 
I need to develop an extension mobility service application to lock outbound calls on a "IP Phone".
 
Does anyone has useful information or a sample, or either, experienced this problem that could be able to share with us?
 
I´ll be glad to hear from you.
 
Regards.
 
Breno Lucena
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RE: How to lock an IP Phone using a Extension Mobility Service?
Answer
12/20/11 4:36 PM as a reply to Breno Lucena.
From your description, this sounds like basic Extension Mobility functionality as-is, no app required:
 
- Configure a phone to enable E/M
- Configure the base device profile (not logged in) with a Calling Search Space that is allowed to dial only 911 and the operator (for example)
- When a user logs into E/M, the CSS will change to that of the logged in user (e.g. allow outbound calls)
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RE: How to lock an IP Phone using a Extension Mobility Service?
Answer
12/20/11 5:34 PM as a reply to David Staudt.
Hi David,

It's true, it is the default Extension Mobility Applicability.

We tried to sell it to the customer!!

Unfortunately, he has requested a feature that allows a logged user to lock/unlock his "Cisco IP Phone" using a PIN Number.

I've been researching for more information, but I'm stuck in the middle of the dozen APIs available.

I'll appreciate any information that guides me through my Cisco Development first steps.

Regards.

Breno P. Lucena
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RE: How to lock an IP Phone using a Extension Mobility Service?
Answer
12/20/11 5:58 PM as a reply to Breno Lucena.
You can create an IP phone service for the phone that utilizes the AXL provisioning API to make this work.
 
- Create an IP Phone Service where the user can use the phone  UI to request lock or unlock from the backend web service
- This web service could use the AXL request <getPhone> to retrieve the current Calling Search Space settings for the device, and save it
- Then use AXL <updatePhone> to modify the Calling Search Space to a more restrictive one.
- When the user requests an unlock, the reverse steps can be followed, restoring the saved CSS via <updatePhone>
 
http://developer.cisco.com/web/ipps/docs
http://developer.cisco.com/web/axl/docs
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RE: How to lock an IP Phone using a Extension Mobility Service?
Answer
12/21/11 2:29 PM as a reply to David Staudt.
Hello David,

Thank you very much, I really appreciate your reply!

My new challenge is discover how to implement it in .NET C#. :cold:

Best Regards.

Breno P. Lucena
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RE: How to lock an IP Phone using a Extension Mobility Service?
Answer
1/30/12 4:32 PM as a reply to David Staudt.
David,

A "Calling Search Space" associated with a device profile overrides a "Calling Search Space" associated to a Line?

Regards.

Breno Lucena
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Re: New Message from Breno Lucena in Extension Mobility API (EMAPI) - Exten
Answer
1/30/12 8:40 PM as a reply to Breno Lucena.
no, line and device css are concatenated, and depending on how the systems is setup (traditional or device/line) you might want to change the line css instead of device css

it's good to understand how your environment is setup, the SRND has a good chapter on it;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/dialplan.html#wp1150926

regards
Sascha
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RE: How to lock an IP Phone using a Extension Mobility Service?
Answer
1/31/12 8:07 AM as a reply to Breno Lucena.
or you can use an ExtensionMobility single-sign-on solution like ALM. where a user loggs off his phone simultaniously with the PC.
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RE: Re: New Message from Breno Lucena in Extension Mobility API (EMAPI) - E
Answer
2/1/12 11:10 AM as a reply to Sascha Monteiro.
Hi Sascha,
 
Thanks for your reply.
 
I double checked the customer´s environment and the CSS is associated to the Line.
 
Thank you again.
 
Regards.
 
Breno Lucena
 
no, line and device css are concatenated, and depending on how the systems is setup (traditional or device/line) you might want to change the line css instead of device css

it's good to understand how your environment is setup, the SRND has a good chapter on it;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/dialplan.html#wp1150926

regards
Sascha
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