Are you excited about Cisco Live in Orlando? We are because we're anxious to share all of the progress that the Finesse team has made over the past year. We also want to provide details on our Finesse 10.0 release.
There are two Finesse sessions this year:
- BRKCCT1031 -- Cisco Finesse: Revolutionizing the Agent Experience
- BRKCDN1001- Programming with the Finesse API
I will be co-presenting the programming session with Finesse Lead Architect, Gary Olmsted.
Have you built an integration to Cisco Finesse? If so, are you are interested in me showing a slide or two about your product in BRKCCT-1031? I don't provide endorsements or anything like that, but I am happy to make the attendees aware of how our development partners are using the Finesse API. Please send me an email if you are interested.