Finesse Developers,

We had over a 100 attendees for our Finesse Training Session last Thursday. I hope the session was informative and provides you with the information you need to get started with Finesse customizations.

We just posted the presentation and webex recording here:
https://communities.cisco.com/docs/DOC-19969

If you have any issues accessing this content, please reach out to Cindy Thibault (cindyt@cisco.com).

Please note that we felt the evening session was a better presentation so we posted that recording as opposed to the morning session.

We also posted:

• The Sample Gadget presented during the training
• The Finesse JavaScript Libraries
• A Sample Screen Pop Gadget

We posted them here:
http://developer.cisco.com/web/finesse/docs

The feedback we received via the poll results was very positive, but we're always interested in more elaborate feedback (good or bad). I encourage you to respond to this blog post with your opinion of the training as well as suggestions for what you would like to see us cover in future sessions.

Thanks
Ted Phipps
Cisco Finesse Product Manager