Finesse http://developer.cisco.com/web/finesse/blogroll/-/blogs/rss 2013-05-18T21:55:15Z 2013-05-18T21:55:15Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/cisco-live-update 2013-05-17T17:12:12Z 2013-05-17T17:05:19Z

Finesse Developers, Are you excited about Cisco Live in Orlando? We are because we're anxious to share all of the progress that the Finesse team has made over the past year. We also want to provide

Theodore Phipps 2013-05-17T17:05:19Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/-installing-the-finesse-cuic-sample-gadget 2013-04-16T21:00:45Z 2013-04-16T20:05:02Z

Finesse gadgets can be hosted on your own web server or on the Finesse server itself. To host gadgets on your own web server, you host the gadget just as you would any web site. You could use IIS,

David Lender 2013-04-16T20:05:02Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/getting-started-with-finesse-gadgets 2013-04-16T20:47:28Z 2013-04-16T18:40:59Z

bMost of the information you need is in this Finesse Developer Center and there is a detailed presentation for Finesse Developers here https://communities.cisco.com/docs/DOC-28452 You can explore the

David Lender 2013-04-16T18:40:59Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/samplegadget_webservice-posted 2013-03-27T17:34:32Z 2013-03-27T17:33:41Z

I. Disclaimer ------------------------------------------------------------------------------- The SampleGadget_WebService sample gadget is intended to serve as an example of using the

David Lender 2013-03-27T17:33:41Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/samplegadget_logging-gadget-posted 2013-02-26T17:30:08Z 2013-02-26T17:29:40Z

The SampleGadget_Logging sample gadget is intended to serve as an example of initializing and using the Finesse logger. This sample illustrates how to initialize the logger and log a message to the

David Lender 2013-02-26T17:29:40Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/cuic-sample-gadget 2013-01-23T20:35:35Z 2013-01-23T20:34:27Z

The CUIC sample gadget is intended to serve as an example of placing a CUIC permalink in a finesse gadget. This sample illustrates how to initialize the gadget, and to set up a handler for determining

David Lender 2013-01-23T20:34:27Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/screenpop-into-search-engines 2012-09-05T18:04:56Z 2012-09-05T18:04:53Z

Screenpop into a search engine is incorporated in the SampleGadget_Final gadget that is included with the Finesse javascript libraries as well as the Screenpop gadget posted on CDN. There are some

David Lender 2012-09-05T18:04:53Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/finesse-non-gadget-sample 2012-08-16T16:02:44Z 2012-08-16T16:01:34Z

The Finesse non-gadget sample presents a page allowing the ability to sign in/out, query for and change agent state, and perform basic call control operations. The example page implements the logic to

David Lender 2012-08-16T16:01:34Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/googlemaps-screenpop-gadget 2012-06-18T20:30:56Z 2012-06-18T20:29:21Z

The Google Maps Screenpop sample gadget is intended to serve as an example of popping a call variable (callvariable3) into a google map search. To use this gadget you need to obtain a license key from

David Lender 2012-06-18T20:29:21Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/finesse-programming-session-at-cisco-live! 2012-05-14T14:51:58Z 2012-05-14T14:51:23Z

Make plans now to attend the session: BRKCDN-1001 Programming with the Finesse API scheduled for 2012/06/13 @ 12:30 PM PDT at Cisco Live! in San Diego.

David Lender 2012-05-14T14:51:23Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/hubtopic-sample-posted 2012-04-10T20:44:40Z 2012-04-10T20:24:13Z

A sample gadget that performs inter-gadget communications has been posted. Add at least 2 instances of the gadget to your layout. The SampleGadget_HubTopic sample gadget is intended to serve as an

David Lender 2012-04-10T20:24:13Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/cisco-finesse-cisco-live-and-you! 2012-03-21T15:43:48Z 2012-03-20T19:55:58Z

Finesse Developers, A very mild winter is behind us, Spring is in the air, and it is only a few months to Cisco Live in San Diego! Like last year, Cisco Finesse will part of the contact center track

Theodore Phipps 2012-03-20T19:55:58Z David Lender http://developer.cisco.com/web/finesse/blogroll/-/blogs/clicktocall-sample-gadget-posted 2012-02-28T15:35:56Z 2012-02-28T15:33:17Z

Another sample gadget has been posted to the Sample Gadgets folder on the Finesse Documentation page here http://developer.cisco.com/web/finesse/docs The ClickToCall sample gadget is intended to serve

David Lender 2012-02-28T15:33:17Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/finesse-javascript-and-sample-code-is-now-posted 2012-02-20T16:42:20Z 2012-02-15T19:00:20Z

Finesse Developers, We had over a 100 attendees for our Finesse Training Session last Thursday. I hope the session was informative and provides you with the information you need to get started with

Theodore Phipps 2012-02-15T19:00:20Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/feb-9-developer-training-update-homework-for-you! 2012-02-07T13:27:24Z 2012-02-07T13:24:48Z

Finesse Developers, We look forward to meeting with you on Feb 9 for the developer training. Because our time is limited, our development team is assuming a base level of awareness with web

Theodore Phipps 2012-02-07T13:24:48Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/finesse-developer-training-on-february-9 2012-02-03T21:06:26Z 2012-02-03T20:57:06Z

Finesse Developers, Our team is busy preparing content for Finesse Developer Training on February 9. This is part of the Contact Center Direct Calls Series. If you don't have an invite, reach out to

Theodore Phipps 2012-02-03T20:57:06Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/finesse-8-5-3-download-link 2012-01-17T16:08:51Z 2012-01-17T16:05:55Z

Finesse Developers, Finesse 8.5(3) is now available for download from cisco.com! Here is the link: http://www.cisco.com/cisco/software/type.html?mdfid=283613135&catid=null In addition to the link

Theodore Phipps 2012-01-17T16:05:55Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/finesse-8-5-3-fcs! 2012-01-06T15:23:57Z 2012-01-06T15:09:58Z

I am very pleased to announce that Cisco Finesse 8.5(3) is now released and ready for production use!!! Ordering Guide:

Theodore Phipps 2012-01-06T15:09:58Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/another-finesse-developer-release 2011-11-21T17:32:08Z 2011-11-21T17:31:30Z

Finesse Developers, Excitement is building in "Finesse-land". We are about a month away from our first production release and the team is very busy putting the finishing touches on the release. I know

Theodore Phipps 2011-11-21T17:31:30Z Theodore Phipps http://developer.cisco.com/web/finesse/blogroll/-/blogs/feedback-on-finesse-developer-release 2011-08-16T18:02:58Z 2011-08-16T14:24:32Z

Finesse Developers, Thank for the tremendous feedback that we have received on Finesse and the Developer Release thus far. We had a few technical challenges around editing the realm properties file

Theodore Phipps 2011-08-16T14:24:32Z