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How is call variable set in the video of the screenpop gadget?
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How is call variable set in the video of the screenpop gadget?
Absaar Javed
2/8/13 10:16 AM
RE: New Message from Absaar Javed in Cisco Finesse - General Questions: RE:
David Lender
2/8/13 3:03 PM
Absaar Javed
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How is call variable set in the video of the screenpop gadget?
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2/8/13 10:16 AM
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If I want to set the value of a particular callVariable, like shown in screenpop Gadget video callVariable1 is assigned the value "John Doe", how would I be able to do that?
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David Lender
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RE: New Message from Absaar Javed in Cisco Finesse - General Questions: RE:
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2/8/13 3:03 PM as a reply to Absaar Javed.
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Set the callvariable value in the ICM script associated with the dialed number.
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