Log In
Developer Network
Technologies
Join the Network
Member Services
Events & Community
Finesse Developer Center
Overview
Documentation
Community
Blogs
Cisco Live Update
Theodore Phipps
17 May 2013
"Installing" the Finesse CUIC sample gadget
David Lender
16 Apr 2013
Getting Started with Finesse Gadgets
David Lender
16 Apr 2013
SampleGadget_WebService posted
David Lender
27 Mar 2013
SampleGadget_Logging gadget posted
David Lender
26 Feb 2013
Showing 1 - 5 of 22 results.
Items per Page 5
Page
(Changing the value of this field will reload the page.)
1
2
3
4
5
of 5
First
Previous
Next
Last
Forums
Message Boards Home
Recent Posts
Statistics
Answer
(
Unmark
)
Mark as an Answer
« Back to General Questions
RE: New Message from Kevin Pickard in Cisco Finesse - General Questions: RE
Threads [
Previous
|
Next
]
Kevin Pickard
Posts:
64
Join Date:
9/12/08
Recent Posts
Finesse 9.1
finesse 9.1
ucce 9.0
nfr kit
Answer
2/13/13 2:32 PM
Mark as an Answer
Submit
Reply with Quote
Quick Reply
How do we go about getting a copy of Finesse 9.1? I can not find it on the fullfilment centre (mediuscorp.com) website. We have the "Unified Communications 9.0 Software Partner Bundle Offer Kit". We want to upgrade the Finesse part though to 9.1. Also does the 9.1 version have any dependencies on newer versions of UCCE or CM or can we use it with out existing 9.0 setup?
Sign in to vote.
Flag
Please sign in to flag this as inappropriate.
Top
Kevin Pickard
Posts:
64
Join Date:
9/12/08
Recent Posts
RE: Finesse 9.1
Answer
2/13/13 2:39 PM as a reply to Kevin Pickard.
Mark as an Answer
Submit
Reply with Quote
Quick Reply
I did find a place (software.cisco.com) to download it from now but I still need the info regarding compatibility with the 9.0 versions of UCCE & CM. Thanks.
Sign in to vote.
Flag
Please sign in to flag this as inappropriate.
Top
David Lender
Posts:
170
Join Date:
4/4/08
Recent Posts
RE: New Message from Kevin Pickard in Cisco Finesse - General Questions: RE
Answer
2/13/13 3:09 PM as a reply to Kevin Pickard.
Mark as an Answer
Submit
Reply with Quote
Quick Reply
Per the Finesse Installation and Configuration Guide here http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_911/installation/guide/CFIN_BK_UFD3A6DA_00_installation-and-getting-started-911.html
Cisco Finesse Release 9.1(1) supports Cisco Unified Contact Center Enterprise (Unified CCE) 9.0(1) only.
Sign in to vote.
Flag
Please sign in to flag this as inappropriate.
Top
Kevin Pickard
Posts:
64
Join Date:
9/12/08
Recent Posts
RE: Finesse 9.1
Answer
2/13/13 3:41 PM as a reply to David Lender.
Mark as an Answer
Submit
Reply with Quote
Quick Reply
Thank you David.
Sign in to vote.
Flag
Please sign in to flag this as inappropriate.
Top
Collateral
No files available