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RE: New Message from Kevin Pickard in Cisco Finesse - General Questions: RE

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Finesse 9.1
finesse 9.1 ucce 9.0 nfr kit
Answer
2/13/13 2:32 PM
How do we go about getting a copy of Finesse 9.1? I can not find it on the fullfilment centre (mediuscorp.com) website. We have the "Unified Communications 9.0 Software Partner Bundle Offer Kit". We want to upgrade the Finesse part though to 9.1. Also does the 9.1 version have any dependencies on newer versions of UCCE or CM or can we use it with out existing 9.0 setup?

RE: Finesse 9.1
Answer
2/13/13 2:39 PM as a reply to Kevin Pickard.
I did find a place (software.cisco.com) to download it from now but I still need the info regarding compatibility with the 9.0 versions of UCCE & CM. Thanks.

Per the Finesse Installation and Configuration Guide here http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_911/installation/guide/CFIN_BK_UFD3A6DA_00_installation-and-getting-started-911.html

Cisco Finesse Release 9.1(1) supports Cisco Unified Contact Center Enterprise (Unified CCE) 9.0(1) only.

RE: Finesse 9.1
Answer
2/13/13 3:41 PM as a reply to David Lender.
Thank you David.

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