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RE: New Message from CHARLES SMITH in Cisco Finesse - General Questions: iF

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If you create a second tab from the home tab in finesse, the gadget does not resize correctly unless you are viewing that page when you refresh it. For instance I have 3 tabs. Home, Manage Call, and Employee Utilities. Gadgets in the Employee Utilities do not resize on login. I have to switch to that tab ad refresh the page. Then that tab is ok and the home tab is not.   If I move the gadgets to the Home tab from the Employee Utilities tab, they resize correctly on login.

There is a new feature that was added in Finesse 9.1(1) to finesse.containerservices that provides an event when the tab the gadget is on becomes visible. You can use this event to resize the gadget when the tab becomes visible. For an example of the “tabVisible” handler, see the CUIC sample gadget.

Here is how to use the TabVisible event:

containerServices = finesse.containerservices.ContainerServices.init();
containerServices.addHandler("tabVisible", function(){
clientLogs.log("Gadget is now visible");
});
containerServices.makeActiveTabReq();

Stole the code from the CUIC.js file provided on CDN. Worked like a champ! Thanks!!!!

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