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Finesse 8.5(1) with UCCX 7
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Steve Richinson
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12/8/10
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Finesse 8.5(1) with UCCX 7
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12/15/10 4:55 AM
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Hi,
Is there a chance that Finesse 8.5 will work with a UCCX 7 setup ?
This is just for a LAB environment
thanks
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Roopa Trivedi
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RE: Finesse 8.5(1) with UCCX 7
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12/15/10 5:14 AM as a reply to Steve Richinson.
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Hi,
Is there a chance that Finesse 8.5 will work with a UCCX 7 setup ?
This is just for a LAB environment
thanks
Hi Steve,
UCCX is not supported in Finesse 8.5.
Thanks,
Roopa
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Steve Richinson
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RE: Finesse 8.5(1) with UCCX 7
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12/15/10 9:42 AM as a reply to Roopa Trivedi.
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Hi Roopa,
I found a posting in this forum that showed how to configure Finesse with a UCCX 8.5
I understand there are a few bugs - which is fine for my purpose. I was more concerned about v7 more than v8.5.
I am really just trying to get an evaluation system for Finesse working (in a Lab setup). I don't have a UCCE setup - and not sure how long that would take.
Any ideas for options ?
Thanks
Steve
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Theodore Phipps
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RE: Finesse 8.5(1) with UCCX 7
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12/16/10 4:28 AM as a reply to Steve Richinson.
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I don't think it will work with CCX 7. I think the CTI Server version will cause compatibility issues. You are more than welcome to play around with things however on CCX & Finesse but we can only support questions on this forum for Finesse 8.5 / CCE 8.5 issues.
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