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RE: New Message from Kevin Pickard in 2385312 - General Questions: AgentId

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AgentId from user object
user agentid
Answer
2/8/12 11:13 PM
Is there any method for getting the AgentId off the user object?
 
I know the following exist.
 
user.getExtension()
user.getFirstName()
user.getLastName()
 
But I have been unable to locate one for the AgentId (both numeric and text). Do they exist?
 
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RE: AgentId from user object
Answer
2/8/12 11:16 PM as a reply to Kevin Pickard.
Forget about the numeric one....just realized it is getId(). But I would still prefer the text agent login.
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RE: New Message from Kevin Pickard in 2385312 - General Questions: AgentId
Answer
2/8/12 11:17 PM as a reply to Kevin Pickard.
You might be able to get it from, finesse.gadget.Config.id



From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]
Sent: Wednesday, February 08, 2012 5:14 PM
To: cdicuser@developer.cisco.com
Subject: New Message from Kevin Pickard in 2385312 - General Questions: AgentId from user object



Kevin Pickard has created a new message in the forum "General Questions":

--------------------------------------------------------------
Is there any method for getting the AgentId off the user object?

I know the following exist.

user.getExtension()
user.getFirstName()
user.getLastName()

But I have been unable to locate one for the AgentId (both numeric and text). Do they exist?

--
To respond to this post, please click the following link:

<http://developer.cisco.com/web/finesse/forums/-/message_boards/view_message/5120566>

or simply reply to this email.
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RE: AgentId from user object
Answer
5/24/12 3:48 PM as a reply to Kevin Pickard.
The following works for me:

var userData = user.getData();

var loginId = userData['loginId'];
var loginName = userData['loginName'];
var extension = userData['extension'];
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RE: AgentId from user object
Answer
1/22/13 1:58 PM as a reply to Kevin Pickard.
In the same way can I get the Agent's IP phone Number & Callers Phone Number?
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RE: New Message from Absaar Javed in Cisco Finesse - General Questions: RE:
Answer
1/22/13 3:56 PM as a reply to Absaar Javed.
The Dialog object has all participants media addresses.
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RE: New Message from Absaar Javed in Cisco Finesse - General Questions: RE:
Answer
1/23/13 8:25 AM as a reply to David Lender.
Is it possible that a gadget retrieves participants information, and then send this information to another gadget for further manipulation?
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RE: New Message from Absaar Javed in Cisco Finesse - General Questions: RE:
Answer
1/23/13 2:52 PM as a reply to Absaar Javed.
Yes you can communicate between gadgdets. See the SampleGadget_Hubtopic in the Sample gadgets on the Documentation page of the Finesse CDN Dev Center here
http://developer.cisco.com/web/finesse/documentation
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