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RE: Access to Finesse

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Access to Finesse
Answer
3/28/12 9:28 PM
In the earlier versions (pre-fcs) of Finesse it was possible
to upload teh customized Finesse interface to the Finesse Server. Based on this
a customization of Finesse was built. With the FCS version this possibility doesn’t
exist anymore.
The objective is to have two frames, and in one have the
Finesse and on the other have the internal applications. The communication
between both frames is made using "cross-document messaging"
(http://msdn.microsoft.com/en-us/library/cc511311(v=vs.85).aspx).
At this time even with the files in a different web server,
it is not possible to have the Finesse interface working. Apparently it does
not communicate with the Finesse server.
 Can you provide any
leads on how I can make the Finesse frame communicate with the server?
I'm attaching the code files of the Finesse frame in zip format.
Thanks
Attachments:
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RE: New Message from RICARDO PIPA in 2385312 - General Questions: Access to
Answer
3/28/12 9:34 PM as a reply to RICARDO PIPA.
Your gadgets need to be hosted on your own web server. It was never intended for you to host your gadget in Finesse. This may be available in a future release.



Finesse comes with some gadgets but the source or interface to these is not made available.



The gadget itself runs in an iframe. The SampleGadget_Final that comes with the Finesse SDK uses an iframe.


You can use gadgets.io to communicate between gadgets by publishing to a hub topic. See the OpenSocialContainer specification here http://www.openajax.org/member/wiki/OpenAjax_Hub_2.0_Specification



You cannot communicate with the Finesse gadgets from your iframe. You can use the Finesse libraries to subscribe to updates to the User and Dialog objects.
 
I notice your CallControl.xml uses the javascript libraries from the Finesse server.  This is not supported.  You need to download the SDK and place those libraries on your own server where you are hosting your gadget.
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RE: Access to Finesse
Answer
3/30/12 10:14 AM as a reply to David Lender.
Where can we download the Cisco Finesse SDK?
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RE: Access to Finesse
Answer
3/30/12 10:31 PM as a reply to Joao Santos.
Where can we download the Cisco Finesse SDK?

 
From the Finesse documentation page
 
http://developer.cisco.com/web/finesse/docs
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