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RE: Finesse Web API: sign out reason in poster.

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Finesse Web API: sign out reason in poster.
finesse sign out reason
Answer
9/6/12 9:12 AM
Finesse Web API: sign out reason in poster.

When I tried to sign out from finesse using poster, I received following error in pidgin:

<data>
<apiErrors>
<apiError>
<errorData>281</errorData>
<errorMessage>CF_REASON_CODE_REQUIRED</errorMessage>
<errorType>Generic Error</errorType>
</apiError>
</apiErrors>
</data>

Currently iam using:

<User>
<state>LOGOUT</state>
</User>
 
How to add sign out reason in it?
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RE: Finesse Web API: sign out reason in poster.
Answer
10/23/12 4:20 PM as a reply to yogesh kumar.
yogesh kumar:
Finesse Web API: sign out reason in poster.
When I tried to sign out from finesse using poster, I received following error in pidgin:


281
CF_REASON_CODE_REQUIRED
Generic Error


Currently iam using:

LOGOUT
 
How to add sign out reason in it?

 
See the Developer's Guide section: User - Change agent state with reason code
specify <reasonCodeId>1001</reasonCodeId>  where 1001 is your reason code id
 
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