Showing active Skill group on Finesse http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id= 2013-05-24T13:57:47Z 2013-05-24T13:57:47Z Hossain Ahmed Ashfaque http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10781401 2013-01-17T10:04:05Z 2013-01-17T10:04:05Z

Hi, CTIOS agent desktop shows the name of the skill group for which the call arrieved to the agent desktop. For Fineese is it possible to show the same. If yes can any one guide me to achieve this. Thanks and Regards, Ashfaque

Hossain Ahmed Ashfaque 2013-01-17T10:04:05Z