Sample Gadgets Broken Links under Documentation tab http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id= 2013-05-23T13:58:39Z 2013-05-23T13:58:39Z Ashok Rangarajan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5767148 2012-05-23T06:31:53Z 2012-05-23T06:31:53Z

I am new to Gadget Development and this is my first day working on Cisco Finesse. I apologize, if this is simple basic quesiton. I have downloaded the Sample ScreenPop gadget provided under the Documentation Link. We have Cisco Finesse v8.5(3). I am trying to make the sample ScreenPop gadget to work in our env. I have hosted the downloaded screen pop gadget under Tomcat Server v5.0.28 and changed the Finesse Layout xml to plugin the ScreenPop gadget. When launching the desktop the ScreenPop gadget shown correctly. However when I take inbound call, the screen pop is not occuring. I also tried SampleGadget_Final which is bundled with the finesse-javascript-library-0.3-SNAPSHOT-bin.zip. When I launch the desktop, the gadget displays the user info like first name, last name, extension etc correctly. However, when I take inbound call, the screen pop is not occuring. I have copied the Finesse.js and jquery-1.5.min.js in the same folder where I have the sample gadgets. According to the documentation, Clients are automatically subscribed to receive the User & Dialogs Notification Feeds for the same user. However, it looks like to me that I am not getting the Dialog notification feeds. I have reviwed the Tomcat and Desktop logs and didn't see anything suspicious. I checked using CLI that the Notification Service and it is up and running. I checked navigating to the [url=http://%3cip%20address%3e:7071/index.html][color=#2970a6]http://<IP ADDRESS>:7071/index.html[/color][/url] and showing the "Openfire HTTP Binding Service" Can anyone help me to point out what is that I am missing?

Ashok Rangarajan 2012-05-23T06:31:53Z Ashok Rangarajan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5756889 2012-05-20T15:40:46Z 2012-05-20T15:40:46Z

I will need to start customizing Cisco Finesse Desktop. The Cisco Finesse Documents has referece to Web 2.0 SDK. But I didn't anywhere the links to download the SDK. Can anyone provide me link to download Web 2.0 SDK?  

Ashok Rangarajan 2012-05-20T15:40:46Z Ashok Rangarajan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5756876 2012-05-20T15:37:08Z 2012-05-20T15:37:08Z

The Sample Gadgets links under Documentation tab are broken. Can anyone point me to the correct link?

Ashok Rangarajan 2012-05-20T15:37:08Z