Finesse 9.1 http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=11890273 2013-05-22T13:17:34Z 2013-05-22T13:17:34Z Kevin Pickard http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11894538 2013-02-13T15:41:52Z 2013-02-13T15:41:52Z

Thank you David.

Kevin Pickard 2013-02-13T15:41:52Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11892702 2013-02-13T15:09:26Z 2013-02-13T15:09:26Z

Per the Finesse Installation and Configuration Guide here http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_911/installation/guide/CFIN_BK_UFD3A6DA_00_installation-and-getting-started-911.html Cisco Finesse Release 9.1(1) supports Cisco Unified Contact Center Enterprise (Unified CCE) 9.0(1) only.

David Lender 2013-02-13T15:09:26Z Kevin Pickard http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11890407 2013-02-13T14:39:55Z 2013-02-13T14:39:55Z

I did find a place (software.cisco.com) to download it from now but I still need the info regarding compatibility with the 9.0 versions of UCCE & CM. Thanks.

Kevin Pickard 2013-02-13T14:39:55Z Kevin Pickard http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11890272 2013-02-13T14:32:06Z 2013-02-13T14:32:06Z

How do we go about getting a copy of Finesse 9.1? I can not find it on the fullfilment centre (mediuscorp.com) website. We have the "Unified Communications 9.0 Software Partner Bundle Offer Kit". We want to upgrade the Finesse part though to 9.1. Also does the 9.1 version have any dependencies on newer versions of UCCE or CM or can we use it with out existing 9.0 setup?

Kevin Pickard 2013-02-13T14:32:06Z