Error after upgrade to 9.1 http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=12594443 2013-05-21T04:28:06Z 2013-05-21T04:28:06Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12598053 2013-03-04T16:22:19Z 2013-03-04T16:22:19Z

Good to hear. I have opened doc defect CSCue92671 on the release notes to call out the change in the default layout to CallControl.jsp

David Lender 2013-03-04T16:22:19Z Andrew Higgins http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12595743 2013-03-04T16:05:26Z 2013-03-04T16:04:22Z

Problem resolved.  It was pointed out that the install guide for 9.1 calls out a change to the default layout. http://localhost/desktop/gadgets/CallControl.xml Needs to be changed to... http://localhost/desktop/gadgets/CallControl.jsp That is something we typically expect to see in the release notes. -Andrew

Andrew Higgins 2013-03-04T16:04:22Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12594538 2013-03-04T15:23:19Z 2013-03-04T15:23:19Z

An issue with the CallControl gadget is a Finesse product issue. Suggest you open a TAC service request on the Finesse desktop.

David Lender 2013-03-04T15:23:19Z Andrew Higgins http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12594442 2013-03-04T15:19:31Z 2013-03-04T15:19:31Z

Successfully upgraded a system from 9.0 to 9.1 but receiving an error with the call control gadget after an agent logs in. -----START----- There were issues rendering this gadget. org.apache.shindig.common.xml.XmlException: The element type "meta" must be terminated by the matching end-tag "". At: (20,3) http://localhost/desktop/gadgets/CallControl.xml -----END----- The rest of the UI is OK.  Agent can sign in / out, change state, show reserved for an incoming call.  Call control gadget, as normally seen, is not visible at all.  Happens with both Firefox and IE 8. -Andrew

Andrew Higgins 2013-03-04T15:19:31Z