Access to Finesse http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=5368616 2013-05-26T02:35:55Z 2013-05-26T02:35:55Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5388285 2012-03-30T22:31:29Z 2012-03-30T22:31:29Z

[quote]Where can we download the Cisco Finesse SDK?[/quote]   From the Finesse documentation page   http://developer.cisco.com/web/finesse/docs

David Lender 2012-03-30T22:31:29Z Joao Santos http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5381520 2012-03-30T10:14:48Z 2012-03-30T10:14:48Z

Where can we download the Cisco Finesse SDK?

Joao Santos 2012-03-30T10:14:48Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5369246 2012-03-28T21:34:54Z 2012-03-28T21:27:16Z

Your gadgets need to be hosted on your own web server. It was never intended for you to host your gadget in Finesse. This may be available in a future release. Finesse comes with some gadgets but the source or interface to these is not made available. The gadget itself runs in an iframe. The SampleGadget_Final that comes with the Finesse SDK uses an iframe. You can use gadgets.io to communicate between gadgets by publishing to a hub topic. See the OpenSocialContainer specification here http://www.openajax.org/member/wiki/OpenAjax_Hub_2.0_Specification You cannot communicate with the Finesse gadgets from your iframe. You can use the Finesse libraries to subscribe to updates to the User and Dialog objects.   I notice your CallControl.xml uses the javascript libraries from the Finesse server.  This is not supported.  You need to download the SDK and place those libraries on your own server where you are hosting your gadget.

David Lender 2012-03-28T21:27:16Z RICARDO PIPA http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5368615 2012-03-28T21:28:55Z 2012-03-28T17:02:48Z

In the earlier versions (pre-fcs) of Finesse it was possible to upload teh customized Finesse interface to the Finesse Server. Based on this a customization of Finesse was built. With the FCS version this possibility doesn’t exist anymore. The objective is to have two frames, and in one have the Finesse and on the other have the internal applications. The communication between both frames is made using "cross-document messaging" (http://msdn.microsoft.com/en-us/library/cc511311(v=vs.85).aspx). At this time even with the files in a different web server, it is not possible to have the Finesse interface working. Apparently it does not communicate with the Finesse server.  Can you provide any leads on how I can make the Finesse frame communicate with the server? I'm attaching the code files of the Finesse frame in zip format. Thanks

RICARDO PIPA 2012-03-28T17:02:48Z