Finesse Web API: sign out reason in poster. http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=6432817 2013-05-21T23:48:39Z 2013-05-21T23:48:39Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7979259 2012-10-23T16:20:36Z 2012-10-23T16:19:07Z

[quote=yogesh kumar]Finesse Web API: sign out reason in poster. When I tried to sign out from finesse using poster, I received following error in pidgin: 281 CF_REASON_CODE_REQUIRED Generic Error Currently iam using: LOGOUT   How to add sign out reason in it?[/quote]   See the Developer's Guide section: User - Change agent state with reason code specify <reasonCodeId>1001</reasonCodeId>  where 1001 is your reason code id  

David Lender 2012-10-23T16:19:07Z yogesh kumar http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6432816 2012-09-06T09:12:26Z 2012-09-06T09:07:49Z

Finesse Web API: sign out reason in poster. When I tried to sign out from finesse using poster, I received following error in pidgin: <data> <apiErrors> <apiError> <errorData>281</errorData> <errorMessage>CF_REASON_CODE_REQUIRED</errorMessage> <errorType>Generic Error</errorType> </apiError> </apiErrors> </data> Currently iam using: <User> <state>LOGOUT</state> </User>   How to add sign out reason in it?

yogesh kumar 2012-09-06T09:07:49Z