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Download a Sample App

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This sample screenpop gadget shows how to handle User and Dialog object to pass a callvariable into a search engine url.

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Cisco Finesse User Documentation


   Finesse Default Layout v9.1(1)
  9 May 2013: Finesse Default Layout v9.1(1)
   Open Source Used in Cisco Finesse JavaScript 9.1(1)
  11 Jan 2013: Open Source Used in Cisco Finesse JavaScript Release 9.1(1)
   Cisco Finesse Web Services Guide for Release 9.1(1)
  10 Jan 2013: 
   finesselayout.xml
  18 Dec 2012: Default finesselayout.xml 8.5(3)
   CDN Understanding Finesse.docx
  6 Nov 2012: CDN_Understanding+Finesse.docx
   screenpop.JPG
  29 Oct 2012: screenpop.JPG
   Cisco Finesse Web Services Developer Guide for Release8.5(3).pdf
  24 Oct 2012: 

Tools


   finesse-javascript-library-9.1.1.zip
  21 May 2013: finesse-javascript-library-9.1.1.zip
   Non-gadgetSample.zip
  6 May 2013: A non-gadget sample using the Finesse WebServices API
   finesse-javascript-library-8.5.3.zip
  30 Apr 2013: Finesse Javascript Library for Finesse v8.5(3).

Sample Gadgets for 9.1(1)


   WebServiceSampleGadget-9.1.1.zip
  12 Jun 2013: Example of using the gadgets.io.makerequest to have Finesse proxy a webservices request to another server
   ClickToCallSampleGadget-9.1.1.zip
  11 Jun 2013: Sample gadget with a makecall button.
   HubTopicSampleGadget-9.1.1.zip
  11 Jun 2013: Sample that demonstrates how to use the gadgets.hub to communicate between gadgets.
   GoogleMapsScreenPopSampleGadget-9.1.1...
  5 Jun 2013: Demonstrates using an address from a callvariable to conduct a google maps search. Requires an API Key from Google.
   ScreenPopSampleGadget-9.1.1.zip
  31 May 2013: Example of using the User and Dialog objects to screen pop a dialog's call variable into a search engine.
   LearningSampleGadget-9.1.1.zip
  30 May 2013: Learning Sample Gadget that demonstrates how to use User and Dialog objects and to change User state and place a call (from Not Ready state).
   CUICSampleGadget-9.1.1.zip
  30 May 2013: An example of placing a CUIC permalink in a finesse gadget
   PhoneBookSampleGadget-9.1.1.zip
  22 May 2013: Enhances the LearningSampleGadget to include display of the User's phonebook.

Tools - Sample Gadgets


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Videos

Finesse Sample Screenpop Gadget
Finesse Sample Screenpop Gadget
Finesse video
Finesse video